Campus Operations Manager

Company Description

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.

To find out more about us, please visit

Job Description

At Acknowledge Education (AE), we believe that operational excellence is the foundation of a great student experience. We're looking for a Campus Operations Manager to lead our campus teams, oversee day-to-day operations, and drive national projects that shape the future of our campuses.

Why this role matters

From the first day a student steps onto campus to their graduation celebration, you'll be at the heart of their journey. This role is about creating vibrant, safe, and supportive environments where students can thrive—and ensuring our staff have the systems and processes they need to succeed.

What you'll do

• Lead campus life – Oversee student onboarding, support services, and events that create a sense of belonging and community.
• Shape experiences – Ensure smooth day-to-day operations, from facilities management to timetabling, while removing operational roadblocks for staff and students.
• Deliver big moments – Project manage key events like Graduation and Welcome Day, ensuring they're memorable and seamless.
• Drive improvement – Lead national initiatives to streamline processes, lift quality, and create consistency across campuses.
• Foster collaboration – Work closely with academic leaders, compliance, and risk teams to align campus operations with institutional goals.
• Champion safety & wellbeing – Ensure compliance with WHS frameworks and create safe, inclusive environments for students and staff.

About you

You're a proactive leader who thrives in fast-paced environments. You bring people together, solve problems, and balance detail with big-picture thinking. With proven management experience, you're comfortable juggling day-to-day operations while driving national projects that make a lasting impact.

Qualifications

Candidate Requirements

• Bachelor's degree in Business Administration, Project Management or related field, or extensive industry experience
• Minimum 5 years of extensive experience in campus operations, education, project management, hotel management, or management of large hospitality business.
• Proven track record of successful project management and operations oversight.
• Exceptional leadership, organisational, and planning skills.
• Strong communication abilities to interact effectively within a matrix environment.
• Proficiency in project management tools and Microsoft Office suite.
• Understanding of Health and Safety
• Preferred: Familiarity with student information systems and data protection regulations

Additional Information

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.