Administration & Client Support Role

1 week ago


Virginia, Queensland, Australia Churchill Education Full time $60,000 - $90,000 per year

At Churchill Education, we help people achieve the qualifications that their experience deserves and their career needs.

We a seeking a person to work approximately from 10am to 3pm (5 hours per day) from Monday to Friday for a total of 25 hours per week.

Our Administration & Client Support team member duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supporting managers and team members through a variety of tasks related to Churchill Education.

Our Administration & Client Support are required to be exceptional communicators particularly via phone, email and in person. Our Administration & Client Support duties are completed accurately and delivered with high quality and in a timely manner. They are a member of the Service Management Team.

Administration & Client Support team member should possess a combination of skills, knowledge, and experience to effectively support the organisation's administrative functions. Here are the key requirements:

Administrative Skills:


• Information Management: Ability to organize and manage relevant information efficiently.


• Teamwork: Collaborating with colleagues and stakeholders.


• Time Management: Prioritizing tasks and meeting deadlines.


• Record-Keeping: Maintaining accurate records and documentation.

Communication Skills:


• Verbal and Written Communication: Clear communication with colleagues, students, and external parties.


• Interpersonal Abilities: Building positive relationships and resolving conflicts.

Technical Skills:


• Microsoft Office Suite: Proficiency in Word, Excel, and Outlook.


• Desktop Publishing: Creating documents and marketing materials.


• Word Processing: Efficiently handling written correspondence.

Organizational Skills:


• Scheduling and Coordination: Managing calendars, appointments, and events.


• Resource Management: Handling office supplies and equipment.


• Attention to Detail: Ensuring accuracy in administrative tasks.

Adaptability:


• Flexibility: Adapting to changing work environments and tasks.


• Problem-Solving: Addressing challenges effectively.

Experience:


• Previous Administrative Role: One to two years of experience in an administrative position.


• Experience in an RTO or Similar Environment: Familiarity with RTO processes and compliance.


• Customer Service Experience: Providing professional and courteous service to internal and external stakeholders.



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