Conference Events Sales Executive

1 week ago

Barossa Goldfields South, Australia Mercure Hotels Full time $104,000 - $130,878 per year

What You'll Do
We are looking for an experienced Conference Events Sales Executive to join our team at Novotel Barossa Valley Resort. This role is a part time, shared position. Under the guidance of the Director of Sales & Marketing, you will be responsible for the below.

  • Respond proactively to sales opportunities to effectively manage leads.
  • Handle incoming event leads professionally through all channels e.g. phone, email, website
  • Monitor performance of Conference Vision (or its equivalent) in line with agreed targets
  • Monitor competitors within region and provide recommendations on changes to current sell strategies.
  • Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
  • Coordinate and host familiarisation and site inspection activity including follow-up.
  • Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis.
  • Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
  • Prepare and deliver event handover to Conference & Event Coordinators and ensure accuracy of information and effectively communicate handover to clients.
  • Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
  • Ensure Conference and Events team operates efficiently to minimise errors and exceed client expectations.
  • Assist in developing sales strategies for the conference segment and implement and monitor effectiveness of same.
  • Develop and maintain a relationship with specific conference and incentive companies / PCO's to ensure hotel secures new business.
  • Have a complete understanding of the Hotel's sales vision, its products, services, and rate structure to fulfil business objectives.
  • Maintain existing customer base to ensure their business is retained by building and developing relationships.
  • Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximise sales opportunities.
  • Develop and implement a plan to follow up on prospective business.
  • Adhere to Hotel's rate structure with variations approved by the Conference & Events Sales Manager

Job Requirements
What you will bring to the role:

  • Proven experience in conference and event planning,
  • Strong sales skills with a track record of driving inquiries and securing new business
  • Exceptional interpersonal and communication skills, with the ability to build and maintain client relationships
  • Detail-oriented with excellent organisational and time management abilities
  • Proficiency in event management software and tools
  • Demonstrated ability to work independently and as part of a collaborative team
  • Customer-focused mindset with a commitment to providing exceptional service
  • Flexibility to adapt to changing priorities and work under pressure
  • Goal-oriented with a drive to meet and exceed targets
  • Outstanding personal presentation and professional demeanor
  • Knowledge of hospitality industry trends and best practices
  • Strong budgeting and financial management skills
  • Willingness to work flexible hours.
  • Role Model in Accor Values and Heartist culture.

Application Procedure
Accor Benefits

  • ALL Heartist Membership - worldwide discounts on accommodation and food & beverage
  • Learn Your Way - Support your career development with access to Accor's industry leading training platforms
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network world wide

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