Project Manager

An exciting opportunity has arisen for a Project Manager to join our dynamic and growing team If you are passionate about leading impactful projects, thrive in a fast-paced environment, and bring structure and clarity to complex challenges—this role is for you.

As our new Project Manager, you will take ownership of a portfolio of high-value electrical distribution projects, from initiation through to delivery and close-out. You will work closely with cross-functional teams, clients, and stakeholders to ensure projects are delivered safely on time, within scope and budget, and to the highest quality standards.

About the Opportunity

Service Stream's Services Infrastructure division delivers end-to-end engineering and asset management services to leading utility and energy providers across Australia. With a strong focus on the power distribution sector, our success is built on a commitment to safety, quality, innovation, and sustainability.

Location: Ferntree Gully, Vic

Employment Type: Permanent, Full-Time

Reporting To: Account Manager

Key Responsibilities

Client & Opportunity Management

• Build strong relationships with key client personnel and understand their strategic drivers (e.g. regulatory framework, political pressure, Operational/ business strategy).
• Identify and pursue new project opportunities, including early engagement and unsolicited proposals.
• Maintain and update client management plans and opportunity pipelines.
• Act as a focal point for Service Stream's corporate knowledge of the client by engage in regular meetings with client as well and managing wider Service Stream's engagement and consolidation of knowledge. Seek and act on client feedback.
• Collaborate with Estimating/BD teams to position Service Stream for upcoming tenders and programs.
• Promote understanding of Service Stream's capability and leveraging from Service Stream's current service portfolio in promoting and expanding the scope of services provided.
• Proactively identify tender opportunities well in advance of their release to market and obtains key background information and positions Service Stream's to be better informed and prepared than our competitors at the time of tender release.
• Report quarterly on client engagement to the leadership team.
• Achieve annual revenue and contribution budget for specified client(s).

Project Mobilisation

• Review contract documents and develop the Project Management Plans including the project control metrics for monitoring safety, time, cost, and quality progress.
• Carry out all Project Pre-Commencement requirements (as required by the client, Service Stream's own procedures and/or relevant authorities)
• Coordinate with relevant managers (internal and external) for the commitment/allocation of resources (people, plant, equipment, procurement, subcontractors, suppliers) to meet the program.
• Develop / confirm the Construction Program.
• Establish project teams and coordinate pre-commencement activities.

Project Delivery

• Lead the project team to foster collaboration and cohesion.
• Deliver safely, ensuring no harm throughout project execution.
• Contracts administration including project communications, document management and records management.
• Managing and monitoring progress performance against safety, time, cost, and quality targets and adjusting to achieve successful outcomes including monthly forecasting of time and cost outcomes at project completion.
• Managing and monitoring of delivery against scope and contract obligations – recognising, preparing, submitting, and negotiating variations and other contractual claims such as latent conditions, extension of time in accordance with contract requirements.
• Project reporting (Internal and client) including but not limited to safety, financial (including cash and debtors), risk, delivery, and relationship.
• Project billing and claims management, subcontractor management, and stakeholder engagement

Project Close-Out

• Ensure timely completion of projects, including the submission of all final documentation such as as-built drawings, asset registers, artefacts, and audit-compliant reports.
• Manage defect rectification and final payment claims, including the return of security deposits at Practical Completion.
• Conduct lessons learned reviews and providing feedback to Estimating / BD teams and ensure proper archiving of all project records.
• Ensure strict adherence to Service Stream's close-out procedures to maintain compliance and operational efficiency.

Health, Safety, Environment & Quality

• Participate in HSEQ activities including JSA's, audits, and incident investigations.
• Ensure compliance with safety standards, Contract KPI's and regulation.

About You

As the Project Manager takes strong personal ownership of high value projects through all stages of the project management life cycle including successfully bidding and winning projects through to safely and profitably delivering and closing out projects in accordance with Service Stream's project management systems. In doing so, the Project Manager consults and coordinates with other key personal in the efficient management of resources and mitigation of risks.

You are a driven and detail-oriented professional with a passion for delivering infrastructure projects that make a real impact. You thrive in dynamic environments and have a solid understanding of electrical distribution networks in Victoria.

Qualifications & Experience

• Bachelor's degree in electrical engineering or equivalent (or equivalent trade background).
• 5+ years' experience managing electrical infrastructure or utilities projects.
• Previous experience within the relevant and VESI utilities environment (advantageous)
• Driver's license valid in the state of operation.
• Construction industry induction card 'white card.

Technical & Project Management Skills

• Strong knowledge of HV/LV distribution systems, switching procedures, and outage planning.
• Familiarity with ADSS, OPGW, pole replacements, and underground/overhead asset installation.
• Proficient in MS Project and project management tools.
• Understanding of commercial, contractual, and financial aspects of projects.
• Ability to manage multidisciplinary teams and site establishment activities.

Soft Skills & Attributes

• Excellent communication and stakeholder engagement skills.
• Strong analytical and problem-solving abilities.
• Self-starter with the ability to prioritise and manage multiple projects.
• Committed to safety, quality, and continuous improvement.

About Us

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities, and transport industries. We specialise in the design, construction, and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities.

Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities.