Administration Assistant

4 days ago

Ballarat, Victoria, Australia St John of God Health Care Full time $179,999 - $199,999 per year

Your role at St John of God Ballarat

We are seeking applications for an Administration Assistant to join our emergency department on a casual basis.

You will be responsible for providing high-level administration support to the ED team. Hours will range each week with occasional nightshift cover required when needed. To be considered for this role you must be available to cover nightshifts.

The Position

  • Capacity to understand and willingness to support and promote the Mission and Values of St John of God Health Care.
  • Provide sensitive management of the reception area, dealing with patients and other stakeholders who inquire about the service and welcoming patients who come for appointments.
  • Manage the telephone lines and sensitively handle telephone calls from patients.
  • Co-operates in data collection of hospital-wide Quality Activity projects and Clinical Indicators.
  • Process patient registration forms
  • Enter patient data into IBA for all admissions
  • Liaise with medical practises to ensure accuracy of the admission details

Successful applicants must have excellent verbal & written communication skills and strong computer literacy. Experience working with Health Funds and Patient Management Systems will be highly desirable.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

  • Hourly rate: $37.22 to $38.27 (inclusive of casual loading) plus 12 % Superannuation
  • Casual position | must be available for cover nightshifts
  • As a casual employee, you can salary package a percentage of your earnings each pay period
  • A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

For all enquiries contact Sophie Smart, Emergency Reception Team Leader on

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

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