Accounts Receivables Officer
4 days ago
Account Receivable Officer
Rydalmere
IMG is a leading provider of monitoring security and solutions, servicing businesses, homes and individual in Australia and New Zealand through its subsidiary brands – ADT, Signature Security Group and Intelligent Monitoring Solutions.
About the Position
This role is required to deliver accurate and efficient credit control, by building and maintaining strong relationships with internal and external customers. Credit Controller is responsible for managing debtors' ledger and payments are collected on time and outstanding debt are minimized to maintain healthy cash flow, resolving account queries, escalating to debt recovery and including chasing outstanding payments. A strong customer service focus is required.
Knowledge Requirements:
- Technological Proficiency: Competence in using Microsoft Office Suite (Excel, Word, PowerPoint). Power BI, Ezy collect, MYOB and other EPR systems
- Continuous Improvement: Commitment to staying updated on industry developments, regulatory changes and best practices in credit risk and accounts receivable management.
- Continuous Learning: Willingness to pursue relevant professional development opportunities.
Skills & Knowledge
Skills:
· Proficiency in accounting software and Microsoft Office Suite, particularly Excel, Salesforce, MYOB, Ezy collect, Mastermind, Patriot, Simpro and any other large ERP systems
· Ability to work independently and as part of a team is essential.
· Manage overdue accounts and collections processes
· Build customer relationship – internal customers and external
· Attention to detail – accurate record keeping accounting details
· Negotiation skills - Ability to negotiate payment settlements
Key Duties and Responsibilities
- Ensuring adherence to company policies and procedures.
- Proactively monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
- Maintain accurate and up to date customer records.
- Maintain generic debtors' mailbox.
- The ability to reconcile complex accounts.
- End of month reporting on arrears with comments and actions
- Engage with customers to negotiate payment terms and resolve billing inquiries or disputes.
- Bank reconciliations kept up to dated and completed for month end reporting
- Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions by phone, email.
- Drive reductions in unapplied cash balances.
- Provide coverage for the collection team during staff absence
- Maintain strong relationships with external and internal customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
If this role sounds like an opportunity for you, please forward your resume on SEEK and we will review and circle back to you if your application is deemed suitable.
Looking forward to hearing from you
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