Workplace Relations Coordinator

1 day ago


Townsville, Queensland, Australia Wilmar Sugar Australia Limited Full time $80,000 - $120,000 per year

About the role:
Our
Workplace Relations Coordinator
will support the delivery of Wilmar Sugar & Renewables' Workplace Relations (WR) strategy across multiple sites, providing practical and timely advice to leaders and employees. This role is ideal for someone with strong HR or IR experience looking to build deeper technical expertise in workplace relations within a large, complex organisation. Working under the guidance of the Workplace Relations Manager, you'll assist with the resolution of employee relations matters, the application of industrial instruments, and the coordination of consultation and negotiation activities involving union representatives and site management teams.

Your responsibilities:
In this role, you will:

  • Provide advice and support to managers and employees on workplace relations matters, including award and agreement interpretation, performance management, and dispute resolution
  • Assist in managing grievances, investigations, and disciplinary processes in line with company procedures and legislative requirements
  • Support the preparation of correspondence, reports, and documentation for workplace relations cases and meetings
  • Contribute to consultation and negotiation activities with employee representatives and unions
  • Maintain accurate and confidential records, ensuring consistency with legal and procedural standards
  • Monitor developments in workplace relations and assist in implementing policy or procedural updates as required

About you:
To succeed in this role, you will bring:

  • A foundational understanding of workplace relations, industrial awards, and relevant employment legislation
  • Strong communication and interpersonal skills, with the ability to support and influence at all levels
  • Sound analytical and problem-solving skills, with attention to detail and accuracy
  • Experience working in a HR, IR, or operational environment (experience in construction, mining, or heavy industry will be highly regarded)
  • The ability to manage multiple priorities and maintain professionalism in a dynamic, fast-paced environment
  • A collaborative approach and genuine interest in developing deeper workplace relations capability

Our Benefits
As a Wilmar employee, you'll enjoy:

  • Salary Sacrificing & Packaging – Options for super, novated leases and other eligible benefits
  • Novated Vehicle Leasing (Fleetplus) – Flexible, affordable lease and maintenance options
  • Superannuation – Exclusive member benefits through the Wilmar Super Plan
  • Corporate Discounts & Rewards – Savings on fuel, tech, travel, and major retail brands
  • Health & Wellbeing – EAP, Medibank Corporate Cover, and eyewear discounts
  • Travel & Lifestyle – Discounts on car hire, hotels, and flights to help you recharge
  • Workplace Giving & Recognition – Payroll giving and milestone service awards

About Us
Wilmar is a global leader in the renewable energy and agribusiness sectors. It operates globally and has more than 75,000 employees. With annual revenues exceeding $1B, it is ranked as one of the largest listed companies by market cap in the Asia Pacific.

Wilmar Sugar's Australian and New Zealand operations span two key business units: Sugar and Renewables and Sweeteners and is home to more than 2000 employees, with its Senior Executives spread evenly throughout Melbourne, Brisbane, Townsville and Auckland. Wilmar Sugar and Renewables is Australia's largest manufacturer and exporter of raw sugar, and among the top 10 producers globally. We own and operate eight sugar factories across the Herbert, Burdekin, Proserpine and Sarina regions and employ more than 2,000 people during the annual sugar production season. We are one of Australia's largest generators of renewable electricity from biomass and one of only two bioethanol producers in Australia. We are also the largest sugarcane grower in Australia and a leading supplier of sustainable liquid fertiliser and stockfeed products.

Business unit Corporate



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