Services Officer

6 days ago

Camperdown, New South Wales, Australia VLine Full time $43,000 - $63,000 per year

Services Officer - Camperdown, Part time - set shift (see below)

  • No experience necessary, full paid training provided
  • Paid training, including a Certificate 3 in Rail Operations
  • Attractive hourly rate, plus super and free Myki

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

As a member of our station staff team, you are integral to the success of V/Line's Customer Group.

Our Station Staff are the first point of contact for our passengers. This hands-on role will see you selling Mykis, making announcements, coordinating coach activities and de-escalating situations as they arise while making sure that all V/Line passengers are provided with fantastic customer service. You'll need to stay on the lookout for any risks or hazards around the station, ensuring that the station is neatly presented and well maintained at all times (including cleaning toilets and washing windows).

This role has set shift times, you'll be rostered Thursday to Sunday every week. Shifts will be Thursday and Friday 3.55pm - 8.30pm and Saturdays and Sundays 2.40pm - 8.10pm. There is lots of down time in this role and you must be able to work autonomously and be comfortable being the only person at the station for the majority of your shift.

Keep in mind that you will need to work at 24/7 rotating roster and depending on scheduling and business needs, you may be required to sign on and work at various stations along the South West line within 80km of your home depot.

Key accountabilities include:

  • Assist with ticketing, fare checking, and luggage handling
  • Ensure trains are ready for service, from cleanliness to functionality
  • Work through service disruptions and emergency situations with calm professionalism
  • Manage and report any equipment or facility issues

About you

A true customer service professional, you are punctual, reliable, energetic and your communication skills are second to none. Someone who remains calm under pressure, you enjoy working in an environment where no two days are the same, in a team and company who genuinely care for you and your career development. You'll need to be adaptable to change, and develop the ability to not let negative interactions stick with you and maintain emotional resilience and professionalism at all times.

Our ideal candidate will possess the following:

  • The ability to work a 24/7 rotating roster
  • Strong attention to detail and problem-solving skills
  • A valid driver's license
  • Completion of Year 10 or equivalent
  • If your skills or experience don't exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
  • Demonstrated alignment with V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

Why V/Line

In addition to free myki travel, we offer:

  • Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
  • Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
  • Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
  • Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
  • Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world's oldest living culture. We acknowledge the Traditional Owners' lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.

  • Administration Officer

    2 weeks ago

    Camperdown, New South Wales, Australia NSW Health Full time $60,000 - $90,000 per year

    Employment Type: VariousPosition Classification: Administration Officer Level 3Remuneration: $ $35.54 per hour plus superannuationHours Per Week: VariousRequisition ID: REQ605256Location: Royal Prince Alfred HospitalApplications Close: 13 October :59pmAbout the OpportunityAre you looking to grow your administrative career in a dynamic, high-impact healthcare...

  • Business Intelligence Analyst

    2 weeks ago

    Camperdown, New South Wales, Australia Identity Care Australia & New Zealand Full time $80,000 - $120,000 per year

    About IDCAREIdentity Care Australia and New Zealand (IDCARE) is Australia's national identity and cyber support community service. In addition to providing community members, small businesses, and organisations with specialist client care where personal, account and credential information is compromised, our organisation also produces insightful data and...

  • Medical Laboratory Scientist

    2 weeks ago

    Camperdown, New South Wales, Australia NSW Health Full time $52,000 - $104,000 per year

    Employment Type: Temporary Part Time until September 2026 with potential availability of ongoing employmentPosition Classification: Scientific OfficerRemuneration: $ $52.83 per hour plus superannuationHours Per Week: 24Requisition ID: REQ603041Location: Royal Prince Alfred HospitalApplications Close: 12 October :59pm About the opportunityWe currently have...

  • Postgradute Fellow – Laboratory Haematology and Clinical Haematology

    2 weeks ago

    Camperdown, New South Wales, Australia NSW Health Full time $104,000 - $160,000 per year

    Employment Type: Fixed Term Full Time (1.0 FTE)Position Classification: Postgraduate FellowSpecialty: Laboratory Haematology and Clinical Haematology (Clinical Trials)Hours Per Week: 40Dates: 2 February 2026 up until 31 January 2027Requisition ID: REQ603333Applications for the position will be received via eCredential only. Please click here to applyWhat...

  • Laboratory Manager

    1 week ago

    Camperdown, New South Wales, Australia NSW Health Full time $120,000 - $180,000 per year

    Employment Type: Permanent Full TimePosition Classification: Senior Hospital Scientist I/C Lab >200Remuneration: $139, $147,542.73 per annum plus superannuationHours Per Week: 38Requisition ID: REQ606225Location: Royal Prince Alfred HospitalApplications Close: 15 October :59pm About the opportunityThe Chemical Pathology Department at Royal Prince Alfred...

  • Surgical Bookings Officer

    1 week ago

    Camperdown, Australia Starling Services Full time

    **_Surgical Bookings Officer (Administrative Officer Level 2) _** **_Location - Camperdown _** **_Job Type - Contract_** **_ Contract Type - Full Time_** Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread among all...

  • Administration Officer with Medical Reception

    2 weeks ago

    Camperdown, Australia Starling Services Full time

    **_Medical Administration Officer with Medical Reception Experience._** **_ Location - Camperdown_** **_ Duration - 6 weeks - ** Our Client is currently seeking a **Medical Administration Officer with Medical Reception Experience to work as part of a team, based in Camperdown.** Starling Services is an Australian owned primary player in recruitment,...

  • Emergency Front Reception Clerk

    1 week ago

    Camperdown, Australia Starling Services Full time

    **_Emergency Front Reception Clerk - Administrative Officer Level 2_** **_ Location - Camperdown _** **_Job Type - Contract_** **_ Contract Type - Full Time_** Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread among all...

  • Covid-19 Clinic Registration Clerk

    1 week ago

    Camperdown, Australia Starling Services Full time

    **_COVID-19 Clinic Registration Clerk (Administrative Officer Level 2)_** **_ Location - Camperdown_** **_ Job Type - Contract_** **_ Contract Type - Full Time_** Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread among...

  • Cleaner

    1 week ago

    Camperdown, Australia GJK Facility Services Full time

    **Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...

  • Admissions Booking Officer

    6 days ago

    Camperdown, Australia Chris O’Brien Lifehouse Full time

    492321 - Clinical - Other - Full time - Closing on: Jun 13 2025 - Favourite - Chris O’Brien Lifehouse is an internationally recognised independent, not-for-profit cancer hospital leading the way in delivering patient-centred cancer care. We seek passionate, caring, and dedicated staff who align with our Founder’s vision of creating a collaborative...

  • Cleaner

    7 hours ago

    Camperdown, Australia GJK Facility Services Full time

    **Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...

  • Biobank Research Technical Officer

    2 weeks ago

    Camperdown, Australia NSW Health Pathology Full time

    **Employment Type**: Temporary Full Time up to June 2026, with potential availability of ongoing employment **Position Classification**: Technical Officer Grade 1/2 **Remuneration**: $65,956.84 - $94,999.43 per annum plus superannuation. **Hours Per Week**: 38 **Requisition ID**: REQ580488 **Location**:Royal Prince Alfred Hospital **Applications...

  • Administration Officer

    6 days ago

    Camperdown, Australia Chris O’Brien Lifehouse Full time

    492322 - Clinical - Other - Casual - Closing on: Jun 20 2025 - Favourite - Chris O’Brien Lifehouse is an internationally recognised independent, not-for-profit cancer hospital leading the way in delivering patient-centred cancer care. We seek passionate, caring, and dedicated staff who align with our Founder’s vision of creating a collaborative...

  • Admissions Officer

    6 days ago

    Camperdown, Australia Chris O’Brien Lifehouse Full time

    492323 - Clinical - Other - Part time - Closing on: Jun 13 2025 - Favourite - Chris O’Brien Lifehouse is an internationally recognised independent, not-for-profit cancer hospital leading the way in delivering patient-centred cancer care. We seek passionate, caring, and dedicated staff who align with our Founder’s vision of creating a collaborative...