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Imports Officer

2 weeks ago

Archerfield Queensland, Australia WISEWAY LOGISTICS Full time $60,000 - $80,000 per year

About Us:

Wiseway Logistics (WWG) is an ASX listed fast growing international freight forwarding company, with eight offices Australia wide, and international footprint in New Zealand, China, Singapore, and USA. We are a licensed customs broker with custom bonded warehouses.

Due to expansion in workload, we are seeking an experienced Imports Officer to join our Imports team in Thomastown, Melbourne on a full-time basis. Your role will predominately be working in our expanding e-Commerce sector where you'll be given coaching in our industry leading IT software.

You will be responsible for:

·  Liaising with clients (nationally and internationally), carriers, ABF and AQIS & e-commerce platforms.

·  Managing, compiling, and processing all import documentation, including assisting with customs and quarantine paperwork.

· Communicating with transnational clients to organise efficient and on-time freight transportation.

· Managing client enquiries and handling customer feedback/complaints in a timely manner

·  Lodging Air/Sea cargo automation

·  Lodging Outturn report

·  Co-coordinating with clients and internal staff

·  Cargo delivery arrangement

·  Support custom brokers

· Complete all required documentation in a timely manner and in accordance with Company policy and compliance obligations

· Follow procedures and communicate effectively with internal and external team.

· Ad-hoc tasks as required by management.

The successful candidate will have the following:

·       At least 1 year freight forwarding or logistics experience

·       Service oriented and strong customer-focus approach

·       Good customer service skills

·       Strong attention to detail and good time management

·       Accurate and fast data entry skills

·       Excellent communication

·       Good organisational skills

·       Ability to manage conflicting workload

·       Demonstrated proficiency in computer usage

·       EDI experience (Desirable)