Support Coordinator

About the role

We have an exciting permanent, full-time opportunity for a Support Coordinator with a primary focus on hospital discharge processes. This position is fully remote, but applicants must be based in the Gold Coast region to regularly visit clients in Southport. You'll collaborate with clients to address their needs and support them in achieving their goals. You'll work closely with them to maximise their NDIS-funded supports, connect them with suitable service providers and allied health professionals, and monitor their progress toward their plan objectives.

Responsibilities include:

•    Managing complex medical needs

•    Navigating hospital discharge procedures

•    Ensuring smooth transitions from hospital to home

•    Facilitating timely discharges

•    Effectively communicating with multidisciplinary teams

•    Providing comprehensive post-discharge support

•    Support clients and families in accessing and coordinating services

•    Implement supports outlined in NDIS plans

•    Help clients develop skills to coordinate support and engage in the community

•    Empower clients to understand and implement their plans

•    Be responsive to client needs, especially in crises

•    Conduct regular progress reviews and report to the NDIS

Skills and Experience:

•    Understanding or knowledge of the NDIS (advantage)

•    Prior experience in Support Coordination and/or hospital discharge coordination, or in a similar capacity within a healthcare or nursing role

•    Experience with complex case management

•    Strong communication skills and ability to collaborate effectively with multidisciplinary teams.

•    Ability to multitask and prioritise effectively in a fast-paced healthcare environment.

•    Commitment to client-centred care and ensuring smooth transitions from hospital to home or community setting

Requirements

•    Valid driver's licence 

•    NDIS Worker Screening Clearance (yellow card)

•    QLD Blue card (working with children's check)

•    NDIS Orientation Module: "Quality, Safety & You"

•    Relevant qualification in disability services, social work or similar (desirable)

•    Australian working rights (with no restrictions)

Why Join Allinto?

•    Comprehensive training and mentoring from experienced professionals

•    Ongoing professional development and career advancement

•    Flexible salary packaging to boost your take-home pay

•    24/7 access to Employee Assistance Program for confidential support

•    Exclusive retail discounts at hundreds of retailers

•    Referral bonus program 

About Us

Allinto is a national support coordination organisation and part of the Vertaview Group, alongside providers like Multicap, Arbourwell, Open Minds, and All About Living. We support over 1,500 clients across Queensland, Melbourne, and NSW, helping people navigate the NDIS and access services in disability, mental health, and aged care. Our team values collaboration, knowledge-sharing, and person-centred care to ensure individuals get the right support when they need it.

Apply Now

To become a great addition to our team click apply now and submit your resume outlining your qualifications and experience. To find out more visit or email

Allinto acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.