WFA Employment Consultant

Job Description

Why join APM?

APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.

About the Role…

As a Workforce Australia Employment Consultant at APM, you will play a pivotal role in supporting our participants (job seekers) to transform their lives. Reporting to the Business Manager, you will work closely with stakeholders, including employers and our participants, to deliver tailored employment solutions. It is exciting, challenging, inclusive and rewarding. You will be working in a fast-paced and collaborative environment, achieving great outcomes, and making a difference, together.

Location: Spring Hill, Qld

Key Responsibilities:

• Build strong, trust-based relationships with job seekers to understand their goals, barriers, and aspirations, and develop tailored Job Plans that guide them toward sustainable employment.
• Conduct regular face-to-face appointments to monitor progress, provide motivation, and connect participants with relevant training, short courses, and employment preparation support.
• Proactively engage employers through active cold calling and networking to uncover hidden job opportunities, promote candidate strengths, and negotiate placements, trials, or wage subsidies.
• Collaborate with internal teams to match job seekers with suitable vacancies, ensuring a smooth transition into employment and celebrating milestones to build confidence.
• Deliver quality service whilst adhering to all contractual and compliance requirements.
• Maintain accurate records, manage compliance and reporting requirements, and process claims for employment outcomes in line with program guidelines and audit standards.

Am I suited to being an Employment Consultant with APM's Employment Services?

We hire people with who are driven, and solution focused with a can-do approach. People who are motivated to go above and beyond for their participants, have excellent communication skills and can demonstrate composure and adaptability through the day-to-day challenges of the role.

We find people with a background in sales, retail, call centre, hospitality, consulting, business development, and administration are well suited to this role. We provide full training, and we'll help you turn your transferable skills into a new career in Employment Services.

To be considered, you will have...

• Eligibility to work in Australia
• A current driver's licence and a comprehensively insured vehicle
• A MyGovID (Standard level)
• Willing to complete a National Police Check
• Able to pass a Working with Children Check
• Available to work Full-Time Monday to Friday 8:30am - 5:00pm

The work you do is Momentous Enjoy our employee benefits…

• EAP | Employee Wellbeing Program
• Purchased Annual Leave
• Paid Parental Leave
• Service recognitions
• APM Family Hub
• Maxxia | Vehicle salary packaging

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Ready to change the game? If you are looking for a role where no two days are the same, where you get to inspire, motivate and create a lasting impact, we want to hear from you Let's work together to break down barriers, shatter expectations and build a more inclusive world- one individual at a time.

Join us as we continue to #enable better lives