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Technical Solution Consultant
2 weeks ago
About us
We are a fast growth Governance, Risk & Compliance (GRC) SaaS business. At Protecht, we are at the forefront of innovation, integrating cutting-edge AI technologies into our SaaS application, Protecht.ERM, and across our entire business. Our mission is to revolutionise enterprise risk management by leveraging AI to provide unparalleled insights and efficiencies.
The opportunity
As a Software Technical Solution Consultant, you'll be the vital bridge between our clients and our internal teams. You will drive the technical success of client engagements by translating business needs into robust technical solutions for implementation, automation and implementation.
Working closely with clients, customer success, sales, engineering, and product teams, you'll design technical solutions, scope and price projects, and lead their delivery with precision and confidence.
What you'll do
- Work directly with clients to analyse business needs and translate them into technical requirements.
Configure and troubleshoot integration platforms (e.g. Workato, Power Automate, Boomi…etc) to connect client systems.
Develop Statements of Work (SOWs) and provide technical scoping, architecture, and cost estimates.
- Design and document technical solutions, including API specifications, architecture diagrams, and integration workflows
- Lead the delivery of complex integrations and automation projects, ensuring on-time and high-quality outcomes.
- Guide and support clients and internal stakeholders throughout the project lifecycle.
- Troubleshoot issues related to REST APIs, integrations, identity management, and automation workflows.
What you'll bring
- Prior demonstrated experience in technical consulting, solutions architecture or integrations roles.
- Experience working directly with clients, creating and managing projects plans.
- Ability to write and debug scripts using JavaScript, BASH, Python or other scripting languages.
- Experience of relational database development, using PostgeSQL or other SQL based solutions.
- Certifications in Workato, Boomi, or other iPaaS solutions.
- Experience working with internal teams to scope, price and deliver technical projects.
- Proven track record in Enterprise system integrations and automation
- Strong interpersonal and communications skills.
- Strong proficiency in REST APIs
Why Protecht?
At Protecht, a positive and super friendly culture awaits you, where learning is valued and supported. We empower our people through leadership, training, knowledge-sharing, and mentorship. Here are some of the perks of working with Protecht:
- A highly flexible culture – our way of working lets people work across home and our offices.
- A strong commitment to your learning and development - fortnightly dedicated L&D afternoons
- Reward & Recognition programs
- A strong focus on work / life balance with access to Birthday leave, bonus days, paid parental leave and long service leave.
- Monthly social events
- Competitive remuneration | Annual Performance Bonus | Novated Car Leasing
- Generous Employee Referral program
Ready to drive technical excellence and deliver innovative SaaS solutions?
Apply online today and join us in transforming enterprise risk management through seamless technology and smart integration.
Visit our website to find out a little more about working with us.
