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Guest Service Assistant

2 weeks ago


South Brisbane, Queensland, Australia Mater Private Hospital Townsville Full time $60,000 - $80,000 per year
About the role
What you'll be doingYour duties will include but are not limited to:
  • Functions as part of a team that ensures delivery of guest service activities to Mater Health Services is completed within required time frames and at the highest standard
  • Understand and works towards achieving all guest service related key performance indicators across all Mater facilities
  • Strives to maintain a friendly and cheerful demeanour at all time while on duty to support our patients
  • Adhere to all policies, procedures, guidelines and work instructions relevant to guest services
  • Adheres to strict cleaning guidelines at all times
  • Adhere to all health, hygiene and safety guidelines and report any health and safety risks (including near misses) and equipment failures in a timely manner to your Supervisor
  • Complete 3 stage Deprox clean using appropriate Deprox machinery in a safe manner in line with guest services guidelines
  • Respect guests rights and the confidentiality of all matters relating to guests, patients, their families and other staff
  • Identify and log maintenance items as required
Why join us?
  • Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
  • Grow your career with access to industry-leading training and professional development through Mater Education
  • Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
  • Access a range of health and wellbeing services with a corporate discount on private health insurance
  • Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
  • Stay active with unlimited access to discounted gyms via the Fitness Passport program
  • Convenient, discounted on-site parking
  • Enjoy great food with reduced prices at our campus cafés and coffee spots
  • Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Mater Private Hospital Townsville