Team Leader Sales

2 weeks ago

Varsity Lakes, Queensland, Australia TripADeal Full time $80,000 - $120,000 per year

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

The Opportunity

The team leader role will provide leadership to a stream of Travel Consultants that ensures our dealings with customers are professional and seamless, and instil a culture of best in class experience as we make travel dreams come true. This role will partner with other Sales & Service team leaders, and the wider-business to drive continuous improvement activities that enable TripADeal to reach its business objectives.

We're looking for a passionate leader who thrives in a fast-paced environment, is committed to developing talent, and is motivated by achieving business objectives through operational excellence and outstanding service delivery.

Organisational Structure

This role will be based primarily from our Varsity Lakes office, located in the Gold Coast with ability to commute to other TripADeal sites on an as needed basis.

As an on-site business, an in-office presence is required in this role to foster connection, collaboration, and results.

A Day in the Life
  • Lead your stream to live the Sales & Service philosophy
  • Ensure our customers experience is at its optimal
  • Resolve any customer complaints
  • Oversee the accuracy of travel bookings
  • Proactively drive minimal wait times for inbound/outbound calls
  • Proactively identify and embed initiatives that secure all sales opportunities
  • Maintain and promote strict confidentiality in all matters.
  • Be approachable & maintain strong relationships across the business
  • Monitors and corrects where required to maintain accuracy & quality of work.
To Be a Front Running Candidate
  • Tertiary qualifications in customer service, event management, tourism, business, administration or a related discipline, or equivalent demonstrated experience
  • Demonstrate experience working with Customer Relationship Management Systems, ideally Salesforce
  • Lead and communicate clearly to the team on required projects and processes
  • Collaborate across different departments to ensure a smooth process and positive customer experience
  • Communicate effectively with external stakeholders regarding customer travel arrangements
  • Able to resolve issues quickly and professionally and make decisions and clearly communicate outcomes
  • Manage multiple projects simultaneously and lead positively through change
  • Coach and develop the team to achieve their KPIs, SLA's and Targets.
  • Ability to work to tight deadlines and priorities tasks with a sense of urgency
Why TripADeal?
  • Competitive salary package
  • Flexible work hours
  • Learn, develop and advance your career within TripADeal
  • Fun, casual working environment, where shoes are optional
  • Staff travel discounts
  • Employee Assistance Program
  • $1,040 per annum of subsidised gym memberships
  • Regular social get togethers
  • Savings and discounts on groceries, electronics and homewares
  • Volunteer leave as part of giving back to the local community
  • Generous parental leave support program

See your next destination as Team Leader for TripADeal? Your future pathway is just one click away. Apply now

  • Team Leader

    2 weeks ago

    Varsity Lakes, Queensland, Australia Bolton Clarke Full time $15,000 - $130,878 per year

    Full time role, Monday - Friday 8am to 4pmSalary Packaging and tax benefits of up to $15,900 + $2650 in entertainmentEmployer of Choice in The Australian Business Awards 2024Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at...

  • Sales Team Leader

    2 weeks ago

    North Lakes, Queensland, Australia IKEA Full time

    OverviewJoin to apply for the Sales Team Leader role at IKEAAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty...

  • Sales Team Leader

    2 weeks ago

    North Lakes, Queensland, Australia IKEA Full time

    OverviewJoin to apply for the Sales Team Leader role at IKEAAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty...

  • Senior Sales Strategist

    7 days ago

    Varsity Lakes, Queensland, Australia beBeeBusiness Full time $120,000 - $150,000

    Our mission is to reimagine the performance of buildings to serve people, places and the planet. As a global leader in smart, healthy and sustainable buildings, we strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.About the Opportunity: We are looking for a Business Development...

  • Sales and Service Leader

    5 days ago

    North Lakes, Queensland, Australia beBeeCustomer Full time $55,000 - $70,000

    Job Title:Store Manager AssistantAbout the Role:We are seeking an experienced Store Manager Assistant to join our retail team. The successful candidate will be responsible for driving sales and key performance indicators, coaching the team, and delivering next-level customer service.The role will involve working closely with the Store Manager to support a...

  • Assistant Team Leader

    2 weeks ago

    North Lakes, Queensland, Australia Maid2Match Full time

    Overview Join to apply for the Assistant Team Leader / Trainer | Management Pathway Program role at Maid2Match Maid2Match is a proud family owned company started by the Schulz brothers. We have grown into a leading National Cleaning provider employing hundreds of staff and making a real impact on our clients' lives every day. Our Pathways Program...

  • Assistant Team Leader

    2 weeks ago

    North Lakes, Queensland, Australia Maid2Match Full time

    OverviewJoin to apply for the Assistant Team Leader / Trainer | Management Pathway Program role at Maid2MatchMaid2Match is a proud family owned company started by the Schulz brothers. We have grown into a leading National Cleaning provider employing hundreds of staff and making a real impact on our clients' lives every day. Our Pathways Program invests in...

  • Business Development Manager

    5 days ago

    Varsity Lakes, Queensland, Australia Johnson Controls Full time

    As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop...

  • Sales Team Member

    2 weeks ago

    North Lakes, Queensland, Australia JB Hi-Fi & The Good Guys Full time $60,000 - $80,000 per year

    Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience. Key ResponsibilitiesDeliver exceptional and consistent customer service Delivery quality, profitable sales according to an established budget Work collaboratively as part of a team to deliver great customer service and be able to answer any queries ...

  • Sales Team Lead

    2 weeks ago

    North Lakes, Queensland, Australia beBeeDepartment Full time $90,000 - $120,000

    Job Description:We are seeking a highly skilled and motivated Sales Department Manager to join our team. As a key member of our sales department, you will be responsible for driving sales growth, optimizing profitability, and delivering exceptional customer service.The successful candidate will have a proven track record of managing and leading...