Sales Team Leader

3 weeks ago

North Lakes, Queensland, Australia IKEA Full time
Overview

Join to apply for the Sales Team Leader role at IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Additional information: This role is Permanent, Full-time, 76hrs/fortnight. Applications close Thursday 18th September 2025. As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

Responsibilities
  • Drive sales growth by understanding customers' needs, analysing the local market, and monitoring competition to prioritise products and services that enhance profitability.
  • Drive sales by ensuring co-workers have the right growth mindset, up-to-date knowledge of product range & services and home furnishing expertise to actively sell and meet customers\' overall expectations on shopping experience.
  • Ensure the shop is in excellent shape as new and always fully and efficiently stocked and that the IKEA product range is presented in ways that inspire and satisfy customers in every touch point.
  • Oversee the daily operations of the sales floor team to secure a consistent range presentation and customer shopping experience through a flexible, competent, and knowledgeable team.
  • Responsible for execution of central solution and ways of working as well as development and constant improvement of local ways of working and internal service agreements.
  • Consistently analyse sales data to identify opportunities for improvement and implement strategies to streamline processes and drive business results.
Qualifications / What you will bring
  • Proactive and customer-focused, using the right attitude and behaviours to actively drive sales and assist customers in their buying decisions.
  • Skilled in understanding customer behaviour and applying this knowledge to influence sales and service strategies.
  • Committed to developing co-workers by managing performance, providing coaching, and building a strong talent pipeline for future leadership roles.
  • Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.
  • Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.
Benefits
  • 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and more
  • 24/7 access to Employee Assistance Program
  • 15% Co-worker discount
  • Nutritious meals and complimentary drinks in Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Free benefits membership across retailers and service providers
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to superannuation where eligible)

Note: This posting includes information about the role, responsibilities, benefits, and key expectations. Referrals increase your chances of interviewing at IKEA.


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