Service Administrator

1 day ago

Geraldton, Western Australia Cummins Full time $60,000 - $80,000 per year
Description

Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. 

We are looking for a talented Service Administrator to join our team specialising in Parts Operations and Customer Support for our Distribution Business Segment in Geraldton, WA. This role is 'on-site with flexibility' full time, permanent opportunity. 

In this role, you will make an impact in the following ways:

  • Serve as the primary point of contact for customers, both over the phone and in person, building strong relationships and delivering excellent service.
  • Assess customer needs, open work orders, and provide timely updates on repair progress.
  • Support Service Supervisors with invoicing, warranty claims, and customer account management.
  • Manage supplier invoicing, accounts payable, medical bookings, and site access coordination.
  • Oversee technician timesheets, job-related expenses, and training requirements.
  • Assist the Operations Manager with administrative tasks including contractor management, facility maintenance, and compliance activities.
  • Communicate clearly and professionally-both verbally and in writing-with a proactive and positive attitude.

 To be successful in this role you will need the following:

  • Demonstrated service administration in a similar industry, automotive or mining
  • ERP experience along with Strong skills in Word and Excel
  • An understanding of accounts payable and accounts receivable is desirable, as well as familiarity with financial processes/accounts and purchase orders.
  • World-class interpersonal skills and the ability to develop relationships with internal and external customers

"Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters."

Responsibilities

To be successful in this role you will need the following:

  • High school diploma or equivalent; additional technical or vocational training in automotive or mechanical fields is advantageous
  • Strong proficiency in Microsoft Office and inventory/order management systems; ability to generate reports and analyze data
  • Proven experience in parts operations, preferably within the heavy vehicle, diesel engine, or industrial equipment sectors
  • Excellent communication and interpersonal skills, with a customer-first mindset and the ability to build trust and rapport
  • Demonstrated leadership potential, with experience guiding small teams or taking initiative in a fast-paced environment
  • Strong attention to detail, organizational skills, and the ability to manage multiple priorities under pressure
  • Willingness to comply with export control or sanctions regulations, if applicable
Qualifications

This role will also support the operations manager with the administrative tasks associated with:

  • Timesheets
  • Direct and Indirect POs
  • Contractor Management
  • Facility Maintenance
  • Compliance activates administration
    • Tool calibration
    • HSE metrics
    • Chemical Management System

  • Service Administrator

    1 week ago

    Geraldton, Western Australia Cummins Full time $60,000 - $90,000 per year

    DESCRIPTIONIn this role, you will make an impact in the following ways:Act as a key liaison between customers, technicians, and internal teams to ensure timely and accurate parts fulfillmentProvide expert advice on parts identification, availability, compatibility, and alternatives using multiple systems and resourcesProcess customer orders, returns, and...

  • Procurement Administrative Support Officer

    1 week ago

    Geraldton, Western Australia WA Country Health Service Full time $60,000 - $90,000 per year

    WA Country Health Service Midwest region are seeking an Administrative Support Officer to join their team.Position Profile: The role supports procurement and contract management activities in accordance with legislation, policies and procedures including maintaining adequate records and systems. Participates and supports purchasing reform project...

  • Service Administrator

    1 week ago

    Geraldton, Western Australia Cummins Talent Acquisition Full time $60,000 - $80,000 per year

    In this role, you will make an impact in the following ways:Act as a key liaison between customers, technicians, and internal teams to ensure timely and accurate parts fulfillment Provide expert advice on parts identification, availability, compatibility, and alternatives using multiple systems and resources Process customer orders, returns, and transactions...

  • Administration Support

    1 week ago

    Geraldton, Western Australia Glass Co Wa Pty Ltd Full time $60,000 - $80,000 per year

    Company InfoGlass Co WAGeraldton, AustraliaAdministration SupportJob ID:36901Job Views:12Location:GeraldtonPost Code:6530Category:Administration & Office Support, ConstructionEmployment Type:Full-timePosted:29/10/2025Description:We are seeking a talented and versatile Admin Support professional to join our team at Glass Co WA Geraldton.This role offers an...

  • Administration & Bookkeeping & Accounting

    22 hours ago

    Geraldton, Western Australia Fiduciary Administration Services Full time $60,000 - $80,000 per year

    Fiduciary Administration Services (FAS) is seeking applications for Administration, Bookkeeping and Accounting positions in both Geraldton & Perth.FAS sets the standard for excellence in providing Trustee and administration services to Native Title Trusts and Aboriginal Corporations, and we're on the lookout for people to join our growing team. Positions...

  • Administration Assistant

    5 days ago

    Geraldton, Western Australia Multicom Electrical Full time $45,000 - $55,000 per year

    About the RoleAs our Administration Assistant, you'll be a vital part of the team ensuring the smooth day-to-day running of our operations. Reporting to the Administration Coordinator, you'll provide support across job management, accounts, scheduling, and customer service. You don't need trade industry experience — we'll provide training and ongoing...

  • Administration Assistant

    1 day ago

    Geraldton, Western Australia Bundiyarra Aboriginal Community (Aboriginal Corporation) Full time $45,000 - $65,000 per year

    BUNDIYARRA REGIONAL ABORIGINAL COMMUNITY KINSHIP STAY - ADMINSTRATION ASSISTANT - (50D)Aboriginality is an essential criterion and is provided for in accordance with section 50(d) of the Equal Opportunity Act 1984 (WA)ABOUT THE POSITIONThe role of the Administration Assistant is to assist the Receptionist to provide a high level of customer care to ensure a...

  • ICT Systems Administrator

    1 week ago

    Geraldton, Western Australia Geraldton Grammar School Full time $60,000 - $90,000 per year

    Company InfoGeraldton Grammar SchoolAustraliaICT Systems AdministratorJob ID:37070Job Views:4Location:GeraldtonPost Code:6530Category:Education & Training, Information TechnologyEmployment Type:Full-timePosted:30/10/2025Description:We are seeking a knowledgeable and reliable ICT System Administrator to join our dedicated school community. Reporting to the...

  • Client Service Officer

    3 days ago

    Geraldton, Western Australia MiQ Corporate Services Full time $45,000 - $65,000 per year

    Our Geraldton team is looking for a high performing Administration Officer / Client Service Officer who has a long term interest in Financial Advice and prides themselves on exceptional client service.What is in it for you?Strong focus on fostering a positive cultureAnnual conference where we focus on development, building a positive culture, & rewarding our...

  • Client Service Officer

    3 days ago

    Geraldton, Western Australia MiQ Private Wealth Full time $40,000 - $80,000 per year

    Company DescriptionMiQ Private Wealth, founded in 2006, is a leading Australian-owned financial advisory organization dedicated to enhancing the financial wellbeing of clients and their future generations. With offices across Queensland, Western Australia, ACT, and New South Wales, MiQ provides innovative strategies and tailored financial planning services....