Front Desk Admin to Practice Manager

4 days ago

Wolli Creek NSW, Australia Metanoia Health Full time $75,000 - $95,000 per year

Join a New, Multidisciplinary Allied Health & Psychiatry Clinic

This role will start around Mid October-November 2025

We're a brand-new, purpose-driven health centre led by a psychiatrist and supported by a growing team of allied health professionals—currently including psychologists, physiotherapy a pediatrician and our psychiatrist. Our goal is to create a warm, welcoming, and integrated environment for both clients and clinicians.

As our team expands, we're looking for an experienced and motivated personwho is ready to take ownership of clinic operations and help us build something truly special from the ground up. We envision someone who can come in with experience to help us build an incredible space for our doctors and patients, and with time can step back into a more traditional practice management role and hire receptionists/admin for extra support.

You'll be the key administrative support across the practice and the first point of contact for patients.

Duties include:

  • Front desk reception: greeting clients, managing calls & emails
  • Appointment scheduling across multiple disciplines
  • Medicare, private billing & health fund processing
  • Maintaining patient records and clinical documentation
  • Recruitment of clinicians
  • Supporting onboarding of clinicians and coordinating room bookings
  • Stock management, ordering supplies, and facility upkeep
  • Liaising with external referrers and service providers
  • Ensuring compliance with healthcare regulations and privacy standards
  • Networking with stakeholders

About You

We're looking for someone who is organised, friendly, and can manage multiple tasks with a smile. You're a self-starter, a strong communicator, and genuinely care about patient experience.

Australian citizenship or permanent residency is required for this position.

You'll need:

  • A minimum of 2+ years of practice management experience is required
  • Confidence using practice software (e.g., Genie, Halaxy, Cliniko, Best Practice)
  • Strong understanding of Medicare and private billing
  • Excellent organisational and multitasking skills
  • A calm and professional manner, especially under pressure
  • Ability to work independently and take initiative
  • Attention to detail and strong administrative skills

Bonus points if you have:

  • Experience in mental health or allied health settings
  • CPR / First Aid certification
  • Payroll or bookkeeping experience

Apply Now

Click "Apply" to submit your CV and a short cover letter outlining your experience and what excites you about joining our team. We're reviewing applications as they come in—don't miss this opportunity to grow with us.

Job Type: Part-time

Pay: $75,000.00 – $95,000.00 per year

Expected hours: 16 – 24 per week

Work Location: In person

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