Front Desk Consultant Assistant

About Luxe Cosmetic Clinic

Luxe Cosmetic Clinic is a premier aesthetic destination led by medical professionals. We approach beauty with clinical precision, always prioritizing safety. By combining globally advanced technologies with deep medical expertise, we deliver results-driven, customized treatment plans to every client.

We are more than trend followers—we are industry leaders. As pioneers in the Australian aesthetic field, we were the first to introduce several world-class technologies. We are the first signature partner of Cynosure in Australia and the first in Australia and New Zealand to use Sofwave skin tightening technology. At LUXE, we believe every client is unique and are committed to creating customized aesthetic experiences that inspire confidence and satisfaction.

The Opportunity: Your Role & Responsibilities

As a Front Desk Consultant Assistant, you are not just a receptionist—you are the cornerstone of the client experience. You will create a warm, luxurious, and professional atmosphere, ensuring that every client feels exceptional from the moment they walk in. Your key responsibilities include:

• Exceptional Client Reception: Greet clients warmly and professionally as the face of the clinic, creating a positive first impression.

• Efficient Appointment Management: Handle appointment bookings, confirmations, and adjustments via phone, email, and in person to ensure a smooth daily schedule.

• Professional Consultation Support: Answer inquiries regarding treatment options, procedures, pricing, and clinic policies with patience and accuracy.

• Seamless Team Collaboration: Work closely with doctors, nurses, and therapists to coordinate treatment flows and deliver a cohesive client journey.

• Administrative Excellence: Manage client records, billing, filing, and maintain the cleanliness and professionalism of the front desk area.

Who We Are Looking For: Skills & Qualifications

To succeed in this role, the ideal candidate should possess the following traits and capabilities:

Core Competencies

• Excellent Communication Skills: Able to communicate clearly and effectively in person, over the phone, and in writing.

• Fluent English Required: Proficiency in English is essential. Proficiency in Mandarin is a strong advantage.

• High Emotional Intelligence & Empathy: Understand and respond to clients' emotional needs, especially in a sensitive medical setting.

• Impeccable Professional Image: Present a polished and professional appearance and manner that aligns with our premium clinic positioning.

• Strong Organizational & Detail Orientation: Capable of multitasking with precision and maintaining a high standard of accuracy.

• Passion for the Aesthetic Industry: A genuine interest in aesthetics and a desire to provide outstanding service.

Experience & Qualifications

• At least 1 year of experience in front desk, reception, or customer service roles. Background in medical, beauty, or luxury hospitality industries is preferred.

• Proficiency in appointment management systems and standard office software (e.g., Microsoft Office Suite).

• Capable of handling client inquiries and resolving issues calmly and efficiently.

Why Join Us? Benefits & Culture

We believe that a great team is the foundation of success. At Luxe Cosmetic Clinic, you'll find a workplace full of opportunities and support.

We offer:

• Competitive Compensation: A generous salary package that reflects your skills and experience.

• Positive Team Culture: A collaborative, professional, and dynamic team that celebrates success together.

• Career Development Opportunities: Ongoing professional training and learning opportunities to grow within the aesthetic industry.

• Attractive Staff Benefits: Enjoy significant discounts on our world-class treatments and products.

• State-of-the-Art Work Environment: Be part of an innovative team working in a modern clinic equipped with cutting-edge technology.

How to Apply

If you are an enthusiastic and professional individual with a passion for excellence and believe you can represent Luxe Cosmetic Clinic with distinction, we warmly invite you to apply.

Please send your resume to:

职位类型:全职

薪资: $26.00至$30.00(每小时 )

工作经验:

• Customer service: 1 年 (首选)

工作语言:

• Mandarin (首选)

工作权利:

• 澳大利亚 (必填)

Work Location: 现场办公