Sport Programs Administration Officer

Job Title:
Sport Programs Administration Officer (SPAO)

Description:
Full Time

Reports To:
Regional Manager

Supported By:
Sport Programs Manager

Date Prepared / Revised:
29 September 2025

Location:
Primarily based in the Central Coast Head Office, Tumbi Umbi, noting some visitation from time to time to the other RAS ltd offices, particularly the Hunter Office, Broadmeadow as required.

Position Purpose

Under the direction of the Regional Manager, the Sport Programs Administration Officer is responsible for the efficient administration, coordination, and delivery of the organisations sporting programs, including high performance support services. A key focus of the role is providing administrative support to the Program Manager, coaches, and athletes to ensure smooth program operations.

Key Responsibilities

Under the guidance of the Regional Manager and Sport Programs Manager, the SPAO will ensure the effective administration of the organisations core activities, including but not limited to:

Athlete Administration & Communication

o   Provide accurate and timely information and support to all athletes and their parents/guardians.

o   Ensure all program communications are clear, consistent, and delivered in a timely manner.

Office & Administrative Support

o   Provide administration support primarily to the Central Coast Academy of Sport (CCAS) office, with occasional support to other offices as required.

o   Manage communications across apps, email correspondence, word processing, data management, reporting, media liaison, and other administrative tasks as needed.

o   Maintain accurate records and contact information for all athletes, past and present, including updating Academy databases.

Program Coordination

o   Work closely with program staff, communications, and events teams to stay informed of sport program schedules and upcoming events.

o   Ensure athletes and parents are well-informed about Academy program schedules.

o   Support the management of major events in your region and neighboring Hunter Region (e.g., Coach Conference, Awards Evenings, Hunter Hall of Fame, Your Local Club Academy Games tour, corporate golf day), ensuring operational excellence and consistency with organisational frameworks.

Technology & Reporting

o   Manage the integration of technology into sport programs (e.g., Lumin, Salesforce, sports science testing).

o   Ensure all relevant results and reports are provided to coaches and athletes promptly.

o   Maintain and optimise the use of Lumin, the organisations online engagement tool.

o   Maintain Salesforce, the organisations cloud-based CRM system.

o   Manage evaluation surveys, feedback, and documentation.

Facilities & Financial Management

o   Coordinate key facility bookings and maintain relationships for training sessions and camps.

o   Manage accounting records, including the effective redemption of Active Kids Vouchers.

Additional Duties

o   Coordinate Academy events and camps.

o   Undertake other duties as requested by the Executive Leadership Team or Regional Manager.

Reporting Relationships

This position reports directly to the Regional Manager. Additional support is available with senior management at all offices, including the region's Sport Programs Manager.

The Sport Programs Administration Officer will be required to work with many volunteers aligned to sport programs (e.g. coaches, assistant coaches, and squad managers) across the organisations sporting programs.

The Sport Programs Administration Officer is required to work in a close and collaborative manner with the sport's programs staff from all offices.

The Sport Programs Administration Officer is required to work in a close and collaborative manner with the Group COO and other senior managers within the Academies.

Expectations / Qualifications / Experience

· Strong interest in sport.

· Internet proficiency with excellent MS Word, Excel, and Outlook skills.

· Well-developed written and verbal communication skills.

· Effective time management and forward planning skills.

· High attention to detail and ability to maintain high standards of RAS ltd.

· High interest and demonstrated experience in a stakeholder's communications role with some experience in online multimedia technologies.

· An understanding and acceptance the role may bridge multiple organisations

· A broad understanding of competition schedules and coaching trends and traditions across a wide range of sports.

· A strong desire to keep pushing the boundaries, innovating, and driving the development of the field of strength and conditioning.

· An awareness of the essential need to be a 'Child Safe' sporting organisation.

· An excellent and timely communicator, able to self-manage effectively to complete tasks on time to a high standard and work effectively under pressure. Highly driven to continually drive standards of yourself and those around you.

Remuneration / Entitlements

A Total Remuneration Package (TRP) will be agreed with the COO, the TRP equals a Base Salary, plus 12% Super. In addition to the TRP a supplementary benefits package will be contained within the Employee Terms and Conditions Agreement supplied separately to this document. The employment agreement and inclusions MUST remain confidential between the employee and employer.

Notes

· The role will be employed under Regional Academies of Sport Limited. RAS Ltd is an equal opportunity employer.

· The Programs Administration Officer must have a valid Working With Children Check prior to being appointed.

· The Programs Administration Officer agrees to follow the organisations Child Safety Standards.

· The Programs Administration Officer will be subject to an initial 6-month probationary period.

If you're interested in this opportunity, we'd love to hear from you. Please send your current resume and a cover letter directly to

.