administration position

4 days ago

Northern QLD, Australia Whitpro Group Full time $40,000 - $60,000 per year

Location: Whitsundays | Full-Time | Monday–Friday (9am–5pm, flexible hours available)

Are you looking for a varied role where you can put your organisational skills to good use while also enjoying time outdoors? We're looking for a mature, energetic and detail-oriented administrator who thrives in a dynamic environment, has a strong administration background and as well as a focus on customer service, is willing to get there hands dirty and help out where needed in the yard.

About Us

Whitpro Pty Ltd has proudly operated in the beautiful Whitsundays since 2005. As a growing company, we're expanding our capabilities with a bulk landscape supply yard supporting our multi-division operations—covering truck and machinery hire, delivery services (including water and parcel logistics), landscape supplies, nursery and irrigation products.

We're a small, dedicated team that works hard, supports one another, and shares a common goal of delivering exceptional service across our diverse range of services.


About the Role

This is not your typical desk job As our new Admin & Yard Assistant, you'll be the friendly first point of contact for customers and play a key role behind the scenes—helping keep things running smoothly, both in the office and in the yard.

You'll manage everything from admin duties and assisting with the nursery and landscape supplies.


Key Responsibilities
  • Customer service – phone and in-person support, taking orders, responding to enquiries (domestic & commercial)
  • Daily coordination – assist with job scheduling and communications to staff
  • Accounts receivable – follow up on outstanding payments and keep systems up-to-date
  • Nursery tasks – ordering, labelling, arranging displays and helping customers
  • Stock & orders – assist with ordering and receiving stock across all company divisions
  • General admin – quote prep, work orders, data entry, reporting, support management
  • Team support – pitch in where needed across the business to keep things humming

What We're Looking For
  • A positive, can-do attitude and the ability to remain calm and friendly under pressure
  • Excellent communication skills – confident talking with customers, staff, and suppliers
  • Attention to detail – juggling multiple tasks accurately is essential
  • Experience in customer service and general admin (MYOB or similar systems preferred)
  • A genuine interest in plants and landscaping – nursery experience is a big bonus
  • A manual driver's licence and willingness to help with deliveries and errands as needed
  • Strong computer skills – Excel, Word, email, and an aptitude for learning new systems

Why Join Whitpro?
  • A stable, long-term role in a supportive and friendly team
  • Diverse, hands-on work – no two days are ever the same
  • Flexible hours and potential to grow your skills across multiple areas of the business
  • Be part of a locally trusted company with deep community roots and a vision for growth

How to Apply

If this sounds like the perfect fit for you, we'd love to hear from you

Please send your resume along with a cover letter telling us about your current situation, relevant experience, and why you'd be a great addition to our team.

We'll contact shortlisted candidates for an interview.

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