Administration Assistant

2 days ago

North Altona, Victoria, Australia Vicinity Centres Full time $50,000 - $70,000 per year

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Be the backbone of our centre management team and deliver exceptional experiences.

Are you highly organised, detail-oriented, and passionate about creating seamless experiences? Join us as an Administration Assistant and play a pivotal role in supporting the centre management team while ensuring financial and operational excellence.

This role is more than administration—it's about bringing the Vicinity brand to life through every interaction with our customers and retailers. You'll manage key office and financial processes, contribute to exceptional guest experiences, and develop the skills to step into an Administration Manager role when needed.

What You'll Do

  • Office Administration:

  • Manage reception and providing outstanding customer service

  • Coordinate stationery, catering, mail, and courier services.

  • Prepare tenant communications and maintain accurate records.

  • Support daily centre operations and compliance requirements.

  • Financial Administration:

  • Process supplier invoices, procurement, and accruals.

  • Assist with tenant billings, debt management, and monthly reporting.

  • Manage gift card processes and sales reconciliations.

  • Maintain public liability insurance and bank guarantee records.

  • Centre Operations:

  • Support guest experience initiatives and handle customer feedback.

  • Manage retailer carpark permit process.

  • Maintain compactor cards register and invoice tenants

What You Bring

  • Experience in administration or reception, ideally in a customer-focused environment.

  • Strong organisational skills with exceptional attention to detail.

  • Financial administration experience, including accounts receivable/payable and reporting.

  • Excellent communication and stakeholder management skills.

  • Ability to adapt to changing systems and processes while meeting deadlines.

  • A proactive mindset with a desire to learn and grow.

Why Join Us?

  • Be part of a collaborative team that values professionalism and customer experience.

  • Gain exposure to financial and operational processes in a dynamic retail environment.

  • Develop your career with opportunities to step into leadership roles.

Ready to make an impact and grow your career? Apply now and help us deliver exceptional experiences every day.

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