Operations Coordinator

15 hours ago


Geelong West, Victoria, Australia InvoCare Australia Pty Ltd Full time

Have you considered a career helping people and families through a difficult time in their life?

InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

As a Funeral Operations Coordinator you will be responsible for assisting location and operations staff in the provision of funeral services to the local community. This role will offer you new life skills, personal growth and development and progress your career in a personally rewarding industry.

As a Funeral Coordinator you will coordinate funeral operations to InvoCare quality standards by:

  • Assessing ongoing daily work requirements and coordinating operational activities
  • Responding flexibly to match client needs with available resources and carry out Funeral Arrangers special requests and service innovations as instructed by client families
  • Preparing and monitoring documentation including staff rosters, daily work schedules, staff records, funeral documents and timesheets
  • Respond appropriately to requests, concerns, complaints and unforeseen circumstances
  • Ensure location staff deliver funeral services to InvoCare quality standards by:
  • Coordinating and directing funeral teams to accurately follow instructions aligned to the funeral arrangements
  • Monitoring workplace and operational issues
  • Promoting funeral practices and InvoCare service delivery standards

About you:

  • Supervisory experience in a service-driven organisation or the ability to learn quickly
  • Current unrestricted driver's license
  • Be at ease working with grieving families and the deceased
  • The ability to balance supervisory responsibilities and the need to work closely with management with funeral responsibilities and working with other staff
  • Plan, organise and conduct an event so that it runs smoothly within timelines
  • Strong customer service ethos and commitment to service delivery
  • Good attention to detail and the ability to follow direction
  • Sensitivity, along with a comfort to circumstances involving grieving people
  • In a fit state of physical and psychological health to be able to adequately perform manual handling, manage stress and carry out the inherent requirements of the position

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

  • Reward and recognition programs
  • Tailored induction and training programs
  • Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access Employee Assist Program
    Annual family day social events

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page:

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.


  • Operations Coordinator

    11 hours ago


    Geelong West, Victoria, Australia InvoCare Australia Pty Limited Full time

    Have you considered a career helping people and families through a difficult time in their life? InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing. As a Funeral Operations Coordinator you will be...

  • Hospital Coordinator

    17 hours ago


    Geelong, Victoria, Australia St John of God Health Care Full time $126,343 per year

    Your Role at St John of God Geelong HospitalWe are seeking an experienced and confident clinical leader to join our team as a Hospital Coordinator. This pivotal role is responsible for the effective and efficient management of hospital operations in the absence of the Deputy Director of Nursing (DDON), ensuring high standards of clinical practice are...

  • Hospital Coordinator

    14 hours ago


    Geelong, Victoria, Australia St John of God Health Care Full time

    Your Role at St John of God Geelong HospitalWe are seeking an experienced and confident clinical leader to join our team as aHospital Coordinator. This pivotal role is responsible for the effective and efficient management of hospital operations in the absence of the Deputy Director of Nursing (DDON), ensuring high standards of clinical practice are...


  • Geelong, Victoria, Australia Elmo Hr Full time $60,000 - $80,000 per year

    Introduction Join our dynamic team as an Events Account Coordinator with a specialised focus on event planning, where your expertise will shine.Why Join Us?State of the Art Venue: Deliver unforgettable events at a premier cultural institution within our recently completed $140m Little Malop Street Redevelopment. Be part of a team bringing world-class...


  • Sunshine West, Victoria, Australia Hays | Manufacturing & Operations Full time

    Senior Mechanical Design Engineer, Western suburbs of Melbourne, $120,000 - $140,000 + super Your new company This company is an Australian leading manufacturer of bespoke road tankers, delivering cutting-edge solutions for transporting fuel, chemicals and food-grade liquids. With a strong heritage of innovation and collaboration, they engineer everything...


  • Geelong, Victoria, Australia Department of Justice and Community Safety, Victoria Full time $97,955 - $111,142 per year

    About This RoleUtilise your IT expertise to provide support and advice in the New Western Plains Correctional CentreOngoing, full time Opportunity to work with a high-performing and passionate team in the Victorian Public ServiceVPS Grade 4: $97,955 - $111,142 plus superannuation.The Department of Justice and Community Safety is seeking an IT Coordinator to...


  • Geelong, Victoria, Australia WorkSafe Victoria Full time $120,908 per year

    Job description:Business Systems Coordinator$120,908 per annum + 12% superannuationFull time, fixed term opportunity until 30 June 2026.Wadawurrung/Geelong based role (hybrid work from home – 3 days a week in office)About the opportunityThe Business Systems Coordinator provides a critical function to lead and implement key change initiatives within the...


  • Geelong, Victoria, Australia GMHBA Limited Full time $64,000 - $96,000 per year

    Introduction:Remarkable people. Remarkable careers.At GMHBA, every day is a chance to make a real impact on people's lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we've put our members, and our people, first. Make your career meaningful with...

  • Operations Manager

    18 hours ago


    Geelong, Victoria, Australia Harrington Drainage Pty Ltd Full time $80,000 - $120,000 per year

    About us:Harrington Drainage is a leading domestic drainage plumbing company based in Geelong. Dedicated to delivering high-quality in ground services and known for exceptional client satisfaction and high-level communication. We pride ourselves on being down to earth and friendly with a great team culture.With a focus on quality, safety, and a supportive...


  • Geelong, Victoria, Australia St Vincent de Paul Society NSW Full time $80,000 - $120,000 per year

    Join one of Victoria's leading not for profits and be a part of something bigCompetitive Salary + Tax reducing salary packageFull time | 2 Year Maximum Term | Location: Geelong South | Monday to FridayAbout St Vincent de Paul SocietyFor more than 170 years we have been providing practical and compassionate support to people across Victoria whose daily...