Operations Manager

About us:

Harrington Drainage is a leading domestic drainage plumbing company based in Geelong. Dedicated to delivering high-quality in ground services and known for exceptional client satisfaction and high-level communication. We pride ourselves on being down to earth and friendly with a great team culture.

With a focus on quality, safety, and a supportive work culture, we're looking to bring on an Operation's Manager to help us scale up and continue to deliver outstanding service. This is a role where you'll truly make an impact—leading teams, managing projects, and helping shape the future of our business. Want to see how we work? Check us out on Instagram — @harringtondrainage or our website

Job Description:

The Operations Manager will play a crucial role in supporting our senior management.  We need someone who can lead and develop a high performing team, actively drive business development, take ownership of operations – oversee scheduling, reporting and project management. Identify opportunities for growth – optimise processes and implement strategies that will elevate the company. Ensure quality and compliance – enforce safety standards and uphold our reputation for excellence. Be a proactive problem solver in a fast-paced role that requires quick thinking, initiative and strong leadership.

What we can offer you:

• Personal Development: Plenty of room to be guided to grow your skills as well as lead and guide others within the company. Optional participation with an external business development coach.
• Collaborative Culture: Work directly with the management team to shape and grow the business.
• Company Perks: Paid birthdays off, company vehicle/laptop, uniform, smartphone.
• Social Events: Monthly incentives, regular social events.

Key selection criteria:

• Relevant Experience: A qualified plumber or someone with experience in a similar role and/or strong construction experience and business acumen.
• Organisational Skills: You'll need to be detail-oriented, with the ability to juggle multiple projects and deadlines. Demonstrate strong initiative and have a positive attitude.
• Problem Solver: You'll be able to think on your feet and use initiative to tackle challenges head-on. You'll have a proven ability to analyse situations, identify opportunities and develop effective strategies.
• Strong Communication & Tech Skills: You'll be coordinating staff and speaking with current (and potential) clients daily, so excellent communication — both verbal and written — is essential. You'll need to write clearly and accurately (no grammar or spelling errors) and have proven experience with computer administration using Microsoft Office programs and JMS.
• Team building and development: Experience in fostering a positive and collaborative team environment where you motivate, guide and inspire teams to achieve goals. Proven ability to address and resolve conflicts constructively.
• Commitment to Excellence: You take pride in your work and always go the extra mile to ensure the job is done right.
• Inventory & Stock Control Experience: A solid understanding of stock control, material ordering, and managing inventory is essential to keeping operations running smoothly.  Experience in managing budgets and allocating resources effectively.
• Tickets: It is compulsory you hold a current valid driver's license and construction induction card.  It is advantageous if you have a truck license and/or operator experience.

If you have the skills and experience and want to become an important part of our successful team, then please submit your resume and a cover letter which address' examples of your skills and experience in relation to our key selection criteria.

Shortlisted candidates will be required to do a phone and face to face interview and provide three referees. Job applications for this position close Sunday 7th December or until filled. Only shortlisted applicants will be contacted.