NDIS Intake Officer

3 days ago

Werribee, Victoria, Australia Ambition Health Group Full time $60,000 - $80,000 per year

About Us

Ambition Health Group is a proudly Australian-owned and operated NDIS and Aged Care provider, supporting people to live independently and achieve their goals.

We deliver quality services across Victoria, Queensland and New South Wales, registered under NDIS, My Aged Care, TAC, WorkSafe, DVA and NIISQ schemes.

Our dedicated team provides 24/7 disability, nursing and allied health supports — combining compassion, clinical excellence and a person-centred approach that puts participants first.

With strong growth and exciting expansion ahead, we're looking for a skilled Concierge (Intake Officer) to join our Werribee head office.


About the Role

You'll be the first point of contact for all new enquiries, families, and referrers — helping participants access the right services with care and efficiency.

This is an office-based role ideal for someone who thrives on communication, problem-solving and delivering an exceptional client experience within the NDIS and disability support sector.


Key Responsibilities

  • Manage and allocate new referrals promptly to ensure timely service delivery.
  • Liaise with NDIS participants, families, and stakeholders to convert enquiries into active clients.
  • Verify and manage funding requests (NDIS, TAC, WorkSafe, DVA, etc.).
  • Maintain accurate client records, case notes and communications.
  • Provide tailored guidance on available supports and funding options.
  • Collaborate with internal teams to ensure a seamless onboarding experience.
  • Build and maintain professional relationships with referrers and community partners.

What You'll Bring

  • Experience in NDIS, disability, community, or aged care services.
  • Solid understanding of person-centred practice and intake coordination.
  • Strong communication, empathy and relationship-building skills.
  • Excellent time management and organisational abilities.
  • Proficiency in Microsoft Office and CRM/database systems.
  • Current NDIS Worker Screening Check and Working With Children Check (or willingness to obtain).

Why Join Ambition Health Group

  • Stable full-time permanent position in a supportive, growing organisation.
  • Be part of a multi-state provider making a real difference every day.
  • Work alongside passionate leaders who value teamwork and ethics.
  • Genuine career progression and professional development opportunities.
  • Convenient Werribee office with a collaborative, friendly culture.

How to Apply

If you're ready to make an impact and grow your career with a leading NDIS provider, we'd love to hear from you.

Click Apply Now to join Ambition Health Group and help participants live empowered, independent lives.

  • Relationship Officer – Business Development

    3 days ago

    Werribee, Victoria, Australia 4gr Full time $60,000 - $90,000 per year

    Relationship Officer – Business Development & Stakeholder Engagement Western Suburbs of Melbourne | Hybrid Role Full-time NDIS Registered Provider | Customised Employment Focus________________________________________Are you a passionate relationship builder with a knack for business development?Join 4gr, a values-driven disability services provider, and...

  • Speech Pathologist Adult Ndis Caseload Non For Profit

    4 weeks ago

    Werribee, Victoria, Australia Gorilla Jobs Full time

    Are you passionate about making a difference in the lives of people with disabilities?Join this national non-profit organization, dedicated to providing access to allied health services and seamless inclusion to clients with disabilities in the Western suburbs of Melbourne.The organization is well-established and committed to its mission, with a focus on...

  • Business Development And Support Coordination Officer

    3 weeks ago

    Werribee, Victoria, Australia No Limits Care Full time

    Company Description No Limits Care is a registered NDIS provider committed to delivering high-standard services and supports.We offer a comprehensive range of individualized services, programs, and general support for NDIS participants, focusing on a person-centered approach.Our mission is to enhance the quality of life for adults and children with...

  • Provisional Psychologist

    3 weeks ago

    Werribee, Victoria, Australia Ability Action Australia Full time

    Company Description Welcome to Ability Action Australia We are a national therapy services provider.Every day and in many ways, we are here to help NDIS participants – children, adolescents and adults (0-65 years) – get more out of life today Help us help others to improve their access, development, independence, and overall health and wellbeing,...

  • Behavioural Therapy Assistant

    2 weeks ago

    Werribee, Victoria, Australia Lizard Centre Full time $60,000 - $90,000 per year

    About Lizard CentreFor over 20 years the Lizard Centre has been a leader in Applied Behaviour Analysis and early intervention in Australia. We provide high-quality, evidence-based therapy for individuals with Autism Spectrum Disorder (ASD) and other developmental conditions.We are seeking anexperienced Behavioural Therapy Assistantto work with a family...

  • Behavioural Therapy Assistant

    1 week ago

    Werribee, Victoria, Australia Lizard Full time $60,000 - $80,000 per year

    Provide 1:1 therapy to clients in varied settings, including home/clinic/schoolFoster a positive environment that encourages client participationStrong communication skills, both written and verbalAbout Lizard Centre: For over 20 years the Lizard Centre has been a leader in Applied Behaviour Analysis and early intervention in Australia. We provide...

  • Occupational Therapist

    1 week ago

    Werribee, Victoria, Australia N-able Therapies Pty Ltd Full time $85,000 - $110,000 per year

    Join the N-Able Therapies TeamFull-Time or Part-Time | Flexible Hours | West & Northern Melbourne | $85K–$110K + BenefitsAre you a passionate and dedicated Occupational Therapist ready to make a real impact? Join N-Able Therapies, a fast-growing national provider of Allied Health services, and be part of a supportive, values-driven team focused on...

  • 2026 Emergency Registrar

    2 weeks ago

    Werribee, Victoria, Australia MERCY HEALTH Full time $104,000 - $156,000 per year

    As a Registrar at Mercy Health, you'll manage administrative tasks related to patient admissions, transfers, and discharges, ensuring accurate documentation and compliance with regulatory requirements. Your role involves coordinating with healthcare professionals, maintaining patient records, and providing administrative support to facilitate smooth...

  • Lifestyle Assistant

    2 weeks ago

    Werribee, Victoria, Australia Bolton Clarke Full time $60,000 - $80,000 per year

    Casual PositionWork close to home in WerribeeNot-for-profit salary packaging - increases your take home payBolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since...

  • Physiotherapist

    1 day ago

    Werribee, Victoria, Australia Ignite Healthcare Full time $90,000 - $120,000 per year

    "Clinicians in this sector need to be supported, have a culture where they can have fun, feel seen, heard, and are empowered to realize their potential, whatever that might look like.As IGNITE's leader and a practicing Physiotherapist, you are more than just a number to me. You are valued. You make change for the community we serve possible. You are our...