Capacity Building Officer

**ROLE**:
The role of the Capacity Building Officer (CBO) is to build the capacity of ethnic communities in accessing and/or transition to the NDIS. The foundation for this work will be strong relationships with ethnic leaders and ethno-specific organisations through which to develop understandings of communities’ needs. Capacity building strategies can then be jointly developed to respond to these identified needs.
The CBO also has an important role to play within ADEC’s Mental Health program and organisation to assist connections between ethnic communities and mental health services.

**DUTIES**:
To assist people from ethnic communities to access appropriate services through community capacity building:

- Develop relationships with ethnic community leaders and ethno-specific organisations to create a dialogue around service access issues and develop collaborative capacity building strategies.
- Provide information to assist people from ethnic communities to make informed choices about service options.
- Support the Community Services Manager to develop funding submissions for the program’s development.
- Support ethno-specific workers to work with people living with mental illness.
- Support community services, disability service providers and mainstream mental health services to work in culturally responsive ways.
- Provide one-on-one transition support to persons with disability in the NDIS space.
- Provide one-on-one support to persons with mental health issues (diagnosed and undiagnosed) and connect them to relevant mental health support services.
- Organise regular education, information and well-being activities for ethno-specific communities.
- Deliver education sessions to disability service providers and community support organisations on Cultural Competence and Ethnic Community Capacity Building.
- Develop relationships to encourage the integration of ethno-specific communities into mainstream services.
- Network and promote the objectives of ADEC’s CB program with mainstream and local community organizations.
- Represent the perspectives of consumers and carers.
- Evaluate and maintain records of their work with clients and groups, and provide this information to the Community Services Manager in support of funding submissions.
- Meet assigned targets of the number of clients to be supported through the CB program.
- Other duties as directed by the Community Services Manager.

**RESPONSIBILITIES**:

- Manage a portfolio of projects, case work and CB sessions as assigned by the Community Services Manager.
- Plan an annual program of capacity building education and information activities and present it to the Community Services Manager for approval, by 31 March each year.
- Support ADEC Social Support Facilitators to enhance the quality of Groups activities being delivered in their region.
- Regularly review programs of activities to ensure that they meet the expressed needs of participants.
- Provide a monthly report to the Community Services Manager.
- Attend and participate in staff meetings, and other internal working groups or meetings as required (including Board meetings).

**KEY PERFORMANCE INDICATORS**:
The CBO’s performance will be measured against the following criteria:

- Achievement of assigned capacity building targets.
- Quality of relationships with ethnic community leaders and ethno-specific organisations.
- Strong contributions to funding submissions.
- Degree of integration of ethno-specific communities into mainstream services.
- Support to Capacity Building Project Officers in the delivery of education sessions to MHCSS.
- Successful delivery of the approved Community Development education and information plan.

**KEY SELECTION CRITERIA**:
**Essential**:

- Have cultural ties with a non-English speaking ethnic community.
- Demonstrated ability to organise work, manage time, determine priorities and meet deadlines.
- High level of networking and relationship building skills.
- Ability to plan a program of activities, and successfully deliver it.
- Produce effective written communication.
- Demonstrated ability to work either within a team or independently.

**Desirable**:

- Second language.
- Experience supporting people living with mental illness.
- Experience working within the mental health sector.
- Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.

**AWARD AND CLASSIFICATION**:
All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award - Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 3.

**What you’ll get in return**:
**You’ll also receive**:

- Salary packaging options
- Great team environment
- Chance to make a difference

**What you need to