Auto Body Manager

17 hours ago

Brighton, Victoria, Australia Mercedes-Benz Brighton Full time $90,000 - $120,000 per year

Under new ownership and dynamic management, now is the perfect time to take the next step in your career. Join the renowned Mercedes-Benz Berwick & Mercedes-Benz Waverley team as we expand our success and take the wheel at Mercedes-Benz Brighton & Mercedes-Benz Mornington.

We are seeking an experienced Auto Body Shop Manager to oversee our operations. As an experienced leader in the industry, you will focus on enhancing customer relationships, managing production, and ensuring efficient workflow. The role is heavily focused on interaction with insurance companies and clients.

About the role:

  • Manage the department, working closely with production, administration, and parts departments to streamline operations and enhance service delivery.
  • Lead and motivate a team that includes administration, painters, panel beaters, fitters/techs, and apprentices.
  • Foster a positive work environment and encourage professional development through training initiatives.
  • Build and maintain strong relationships with insurance companies, clients, and customers.
  • Address and resolve complaints effectively to enhance customer satisfaction.
  • Oversee job allocation among team members, ensuring efficient use of resources and timely completion of work.
  • Monitor production levels and implement strategies for cost reduction.
  • Manage financial reporting and assist in budget preparation.
  • Collaborate with the admin team to ensure authorised assessments are processed, parts are ordered, received, and allocated to jobs correctly.
  • Provide accurate quotes for insurance companies, ensuring transparency and adherence to industry standards.

About you:

  • Proven experience in an auto body shop management role, ideally working with luxury European brands.
  • Must have experience with iBodyshop software.
  • Strong leadership skills and the ability to effectively manage and train staff.
  • Excellent communication and relationship-building skills.
  • Knowledge of financial reporting and cost management.

Why join us?

  • Work with a prestigious, multi-award-winning Mercedes-Benz dealership group.
  • Join a dealership group under fresh ownership and visionary new management—a unique opportunity to join at the start of an exciting chapter.
  • Ongoing training and career development, including access to Mercedes-Benz certified programs.
  • A supportive team culture that celebrates success and rewards achievement.
  • Take the wheel of your career with Mercedes-Benz Brighton.

How do I apply?

Don't miss out. Click Apply to become part of a team that redefines luxury automotive experiences.

The successful applicant will be required to undertake a National Police Check.

Mercedes-Benz Brighton is part of Patterson Cheney Cars and Trucks, one of Australia's largest privately owned automotive companies. We have been serving customers since 1915. We take pride in providing excellent customer service and have over 1,000 employees. Our business includes multiple brands, such as Mercedes-Benz, Toyota, Holden, Isuzu, and various truck brands.

As an equal opportunity employer, we welcome qualified candidates of any gender, race, religion, or age with the full right to work in Australia. We value our independent, solid family business values and behaviours and encourage a positive work environment. Please note that we will not be accepting agency candidates.

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