Healthcare Administrator

2 days ago

Brisbane, Queensland, Australia Experis AU Full time $60,000 - $90,000 per year

Are you an experienced Healthcare Administrator with a passion for supporting vulnerable communities? We're seeking a detail-oriented and compassionate Healthcare Administrator to join our client in a fully remote, part-time permanent role.

Key Responsibilities:

  • Answering inbound calls and emails from clients and health professionals with compassion and confidence
  • Making welcome calls to clients before commencing services, walking them through what to expect, discuss funding, and answer any questions.
  • Managing appointment bookings and client enquiries
  • Reviewing and entering client information into cloud-based software
  • Communicating clearly in writing via email and internal chat
  • Collaborating with colleagues across states to support smooth operations
  • Allocating clients to appropriate clinicians
  • Juggling tasks and shifting priorities with calm efficiency

Key Skills:

  • Have a healthcare background, ideally including experience with NDIS and home care packages
  • Are confident on the phone, speaking kindly and clearly to people of all ages and situations
  • Are organised, adaptable, and comfortable switching gears
  • Have strong written communication skills and professional email etiquette
  • Are tech-savvy and quick to pick up new systems
  • Can work independently, while also contributing meaningfully to a remote team
  • Have experience working from home and a quiet, private space to take calls uninterrupted
  • Appreciate a good laugh, even on a busy day

Shimi Kannoly

Key Accounts Consultant

Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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