Medical Receptionist Administrator

2 days ago

Mermaid Waters, Queensland, Australia Gold Coast Urologist Full time $72,000 - $96,000 per year

We are seeking a highly organised and efficient Receptionist/Medical Administrator to join our friendly team.

About Us

Established Specialist Medical Practice provides high quality patient care.

Benefits

  • Flexible work arrangements
  • Higher than usual renumeration $ 40.00 to $ 45.00 per hour.
  • Ongoing training and development to enhance your skills
  • Modern, light recently renovated office situated on the water.
  • Free on-site parking

About the role

This role will provide vital administrative support to the medical professionals at the practice, ensuring the smooth running of daily operations. As the first point of contact, you will play a key role in delivering exceptional customer service to patients.

  • Providing comprehensive administrative support to medical staff, including managing appointment scheduling, handling patient enquiries, and maintaining patient records
  • Patient invoicing, including managing payments and Medicare claims
  • Attending to telephone calls and email correspondence
  • Making and re-confirming appointments and theatre bookings
  • Providing exceptional customer service to ensure a positive patient experience
  • Ideally 3 or 4 days a week but open to negotiation.

About you

  • Previous experience as a private surgical medical receptionist using Genie software or a similar administrative role within a healthcare setting is essential.
  • Excellent verbal and written communication skills, with the ability to liaise effectively with patients, clinicians, and other healthcare professionals
  • Strong organisational and time management skills, with the ability to prioritise tasks and work under pressure
  • A keen eye for detail and the ability to maintain accurate records
  • A warm, friendly, and empathetic approach when dealing with patients
  • The ability to work both as part of a friendly team and autonomously

If you feel like this role is for you please include a cover letter telling us a little bit about yourself.

Please note only suitable shortlisted applicants will be contacted.

Apply now through Seek we look forward to hearing from you.

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