Repairs Coordinator

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 09/22/2025

Only those with full working rights in Australia need apply
Who we are?
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture
Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

Introduction:
Metso as a leading Global firm specializing in mineral processing solutions. We pride ourselves on our commitment to innovation and excellence, delivering high-quality projects around the world.

We are seeking for a Repairs Coordinator to join our team in Henderson.

What you'll do:

• Liaise with customers, Superintendent and/or sub-contractors in regard to jobs arriving for repair.
• Create and issue work packs to internal workshops or vendors to strip and assess items
• Obtain relevant drawings and technical information and develop repair scopes of work.
• Create cost estimates and detailed customer proposals
• Undertake planning and scheduling activities in conjunction with the relevant team members and external teams/vendors.
• Issue job packs with repair scopes of work and drawings to internal workshops and to sub-contractors under the Metso 'Document control' system.
• Maintain the team job register to the required standards in a timely fashion
• Answer technical queries from the workshops and vendors and advise on repair methods
• Conduct QA /QC inspections, ensuring all repairs are to Metso standards, liaising with Engineering and product support as necessary.
• Inspect all jobs prior to dispatch and sign off relevant documentation
• Create Manufacturers Date Records (MDRs) for each job
• Review the profit margin achieved for each job
• Be an active team member during team meetings
• Attend customer meetings, update on job progress and answer technical queries
• Maintain continual communication with customers, verbally, through emails, via work in progress reports and in meetings
• Investigate all negative customer feedback, put in place corrective actions to prevent a reoccurrence and respond appropriately to the customer

To be successful in this role you will need:
Essential

• 5 years Repairs experience and associated skills – this could be in a similar position or someone with a trade certificate
• Customer liaison skills
• Planning and scheduling skills

Desirable

• Metso product experience
• QA/QC auditing experience
• Welding / Machining / Fitting knowledge

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed requirement. If you're excited about this role, we encourage you to apply even if you don't meet all the specifications. You may be the right candidate for the role.

What's in it for you?

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
*Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.*