Repairable Coordinator

"Do you want to make a difference in the world and contribute to a sustainable future? 

We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.

It's a big responsibility, and we have committed to do it.

As a leader in the mining industry, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions by 2030. 

Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.

Job Scope:

We currently have an opportunity for a Repairable Coordinator to join our team located in Welshpool, WA. In this role, your primary purpose is to plan, organize, and lead the effective and efficient operations of the Repairable team. You will own the end to end process for the Repairables Team in the West.

How will you help us achieve this: 

• Guide R&R Technical Support & Operations Planners on priorities to meet Customer expectations.

• Set priorities according to DIFOT and individual Customer requirements.

• Engage internal stakeholders, and remove barriers to satisfy customer experience.

• Customer-facing and WIP report functionality including Customer one-on-one bi-weekly meetings.

• Develop WIP reports with the view of weekly circulation providing updates on the status of each job.

• Develop Workshop capability, service & tools in conjunction with Workshop Managers and RPLMs.

• Approve Strip Reports and MDR prior to submission.

• Seek to develop Fixed pricing and Service Exchange for strips and refurbs.

• Review and implement stocking strategies to reduce long lead time quotes for customers.

• Ensure that production orders are scheduled while optimizing manufacturing efficiencies using agreed planning methodologies and tools.

• Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and cooperation is valued and encouraged.

• Coaching and feedback

• Manage all Client Relationship issues that arise

• Manage escalation of breakdowns, installations, and scheduled services with external stakeholders;

What you bring:

• Engineering degree or Trade qualification preferred.

• Must have experience with ERP systems in a production planning environment

• A good understanding of basic project management methodologies

• Well-developed relationship skills in a business environment

• Ability to work in a team or individually on multiple concurrent projects.

• Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.

• Good analytical and problem-solving skills

• Prior responsibility for the profitability of a business centre.

• Ability to read and understand engineering drawings.

• Team player, able to interface positively with all team members.

• Excellent oral, written, and interpersonal communication skills to work with customers, sub-contractors, and other personnel on a daily basis.

• Good customer service skills

• Good organization, multitasking, and time management skills that deliver effective planning and housekeeping standards.

• Ability to plan work effectively and efficiently with a minimum of supervision and set priorities for own personal goals. 

What we offer:

• Competitive remuneration package on offer.

• Flexible start and finish times.

• Job security in a volatile market – FLSmidth has 142 years of successful operation within a global environment.

• Development and training within a respected global OEM company.

• Access to salary packaging options to allow you to maximize your after-tax income.

• Employee Assistance Program for employees and immediate family.

• Purchased annual leave options.

• Paid Parental Leave.

• A commitment to sustainability

• A commitment to Safety and Quality

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.  

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.  

In our commitment to equal opportunity and eliminating bias, we kindly request that you    exclude personal information such as age, ethnicity, number of children, and photographs from your application materials 

Please apply by clicking "apply" on this page.  

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.  

Candidates will be contacted by email. 

No recruiters and unsolicited agency referrals, please.