Service Specialist

3 days ago

Henderson Western, Australia Accelleron Full time $90,000 - $120,000 per year

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Job Summary
Execute Service Work according to agreed workflows and in accordance with Accelleron standard processes and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operations with customer and other Accelleron teams, take actions to identify new service business opportunities for Accelleron.

Your Responsibilities

  • Field service work / Workshop repairs: attend site and perform field work, i.e.. breakdowns, preventative maintenance, install and commissioning. Workshop tasks: dismantling, assembly, cleaning of parts and using of precision equipment and machinery and apply safety and health rules and taking into consideration the actual site conditions.
  • Planning/Coordination: preparation and control of all material, equipment and documentation needed for site activities and organized them in accordance with contractual and supplement documentation.
  • Repair: Conducts detailed inventories and inspections to determine necessary maintenance and reports. Troubleshoots and repairs equipment and recommends changes such as new equipment or modified procedures to improve performance and customer satisfaction.
  • Reporting: prepares all technical and work reports to be signed by customer representative.
  • Customer regulation: obtaining certain passes or attending classes for commencing of works.

Your Background

  • Mechanical trade certificate or 2 to 3 years' experience working in turbochargers on marine vessels or mechanical fitter or diesel fitter.
  • Experience in rotating machinery service, particularly in turbocharging service, is preferred.
  • Familiarity with turbochargers is an advantage, as is product service knowledge of various turbocharger types installed on two-stroke or four-stroke engines.
  • The individual should also have knowledge and skills in operating rotating machinery, such as balancing machines, lathes, and drills, as well as proficiency in using metrics and measuring tools.
  • The applicant must hold valid working rights in Australia and be willing to travel to sites for field service work, with travel comprising approximately 40% of the role.

Your Benefits

  • Attractive compensation & benefits.
  • Employee Assistance Program.

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website
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