Digital Engagement Officer

About the role (Temporary up to 12 months with the possibility of extension):Are you ready to use your digital skills to help communities engage with the work of the Parliament of NSW? We are seeking a talented and passionate Digital Engagement Officer to develop content, coordinate digital campaigns and support the delivery of Parliament's community events. The Digital Engagement Officer creates and coordinates digital content across social media and online platforms, and supports the delivery of key programs, events and initiatives.

About us:Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney's Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you:You are an experienced digital communicator who can balance creative vision with practical delivery. You will bring:

• A passion for multimedia storytelling and driving audience engagement
• Proven experience in coordinating digital engagement campaigns and projects
• Strong capability in managing social media and end-to-end multimedia content production
• Knowledge of digital promotion and online marketing
• Confidence in interpreting data and using digital tools for content creation, collaboration and analysis
• Excellent organisation, collaboration and stakeholder engagement skills.

Further information to assist you with applying for this role:

• Role Description
• Department of Parliamentary Services website
• NSW Parliament pre-employment requirements

How to apply:To apply for this role please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment. Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

1. Tell us about a time you worked collaboratively to develop and deliver a digital campaign. Describe your approach, the outcome and how you measured the impact. What did you learn and what would you do differently next time?
2. Describe a time when you developed creative digital content that had to align with strict brand or governance guidelines. How did you manage stakeholder relationships, feedback and delivery deadlines? How did you ensure quality and meet expectations? What was the outcome?

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact 'I work for NSW' or the helpdesk on Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online and click on our "360-degree Virtual Tour":

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492530

CLOSING DATE:  Sunday, 30 November 2025 [11.55pm]