Strategic Account Director

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

 About the team and roleStrategic Sales Team

Our mission is to provide identity intelligence and fraud solutions on a global scale. Australia and New Zealand are central in the group's overall expansion plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives in the areas of customer onboarding and risk management.

Importantly we consistently put the customer first and by doing so we focus on providing high quality customer service; this delivers improvements to the customer's journey, which will generate enhanced profitability.

Our focus is on GBG's Top 100 customers and strategic prospects.

Strategic Account Director

You will be responsible to expand the GBG footprint within the Banking Segment and be well connected with key stakeholders across this landscape. You are highly regarded and knowledgeable within your subject matter, understanding the client's complex environment and buying processes

What you will do

• Ensure the achievement of the revenue target set for the market
• Build business opportunities across all GBG products and solutions in both new and existing customers
• Develop and execute on a strategic plan for the segment and create reliable forecasts
• Work with the marketing team to continually build the GBG brand in the defined markets
• Make GBG easy for our customers to do business with, by aligning appropriate resources and knowledge
• Provide accurate and timely sales forecasting in line with the groups approach to revenue recognition
• Communicates regularly with management on activity and achievement against set strategy
• Interact with GBG Operations team, Presales and Professional Services, to maximise opportunities

Skills we're looking for

• Strong interpersonal skills that will enable alignment of all GBG's products and services to deliver a seamless customer buying experience
• Self-motivated, driven to succeed and the ability to work with minimal management oversight
• Demonstrated ability to quickly build a high level of trust with prospects and internal stakeholders
• Proven experience as a key contributor in a highly collaborative team environment
• Comfort using insights to inform decision-making and influence others
• Experience in demonstrating executive presence with exceptional skills selling into C-suite, particularly in Tier 1 Banks
• Experience in building trust quickly with cross-functional stakeholders at all levels
• Strong understanding and relevant experience in fraud and analytics 
• Ability to understand and present complex solutions into a simple, value proposition
• Have knowledge of end-to-end software project implementation
• Excellent knowledge and demonstration of process to understand the clients buying process
• Ability to build a strong sales pipeline

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities

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