IT Support Engineer – Infrastructure, Network

2 weeks ago

Perth, Western Australia OneStep People Full time $90,000 - $120,000 per year

IT Support Engineer

Perth | Full-time | Corporate IT

About the Role

An exciting opportunity exists for a motivated
IT Support Engineer
to join a dynamic and growing organisation. In this hands-on role, you will provide day-to-day IT support across infrastructure, networks, systems, and end-users, ensuring reliable, secure, and accessible technology services.

Key Responsibilities

  • Provide
    first-level support
    for IT service requests, incidents, and enquiries.
  • Troubleshoot desktops, laptops, mobile devices, printers, and conferencing tools.
  • Support onboarding/offboarding by preparing IT equipment and accounts.
  • Monitor and maintain servers, storage, and virtual/physical systems, including updates, patching, and backups.
  • Assist with
    network and security support
    , including firewalls, switches, Wi-Fi, VPNs, and endpoint protection tools.
  • Maintain accurate system documentation, logs, and support records.
  • Ensure compliance with IT controls and assist with audits (SOX ITGC experience desirable).
  • Work closely with the IT team to deliver reliable and continuous service improvement.

What We're Looking For

  • Experience in an IT
    support/desktop/infrastructure engineer
    role.
  • Strong troubleshooting skills across
    hardware, software, and networks
    .
  • Knowledge of
    Windows environments
    , Active Directory, Office 365, and common business applications.
  • Familiarity with
    network fundamentals
    (firewalls, switches, Wi-Fi, VPNs).
  • Awareness of
    IT security practices
    and endpoint protection.
  • Exposure to compliance or audit frameworks (SOX ITGC a plus).
  • Excellent communication and a
    customer-first mindset
    .
  • A proactive, team-oriented approach with a focus on integrity and continuous learning.

What's on Offer

  • A challenging and varied role where no two days are the same.
  • The chance to work in a
    collaborative, supportive IT team
    .
  • Exposure to
    infrastructure, networks, security, and compliance
    .
  • Professional growth and development opportunities.

How to Apply

If you're passionate about IT support and ready to take the next step in your career, we want to hear from you Apply now with your CV and a brief cover letter outlining your relevant skills and experience. Alternatively contact Phoebe at or for any clarifications.

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