Social Media Manager

About LifeFlight

LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.

About the Role

We are seeking a skilled Social Media & Content Manager to join our Marketing & Communications team on a 13-month parental leave contract.

In this role, you will lead the delivery of integrated social media marketing and content creative efforts across LifeFlight's diverse channels. You will craft and share compelling content, build brand recognition, foster community engagement, and drive awareness of our foundation, community activities, and commercial capabilities. As part of a talented and energised marketing team of design, AV, marketing and communication roles you will have the opportunity to help us grow quickly.

During your contract period you will play a key role in exciting projects such as a brand awareness campaign, new base openings, launching Visitor Centers and leading social media campaigns for foundation appeals and our First Minutes Matter community programs. We are looking for you to bring your creative energy, sharp strategic thinking, and a strong grasp of social media best practice to ensure our content not only tells our story but makes a real impact.

About You

We are looking for the following skills, experience and attributes:

• Minimum five (5) years' experience in a social media role
• Significant experience managing multiple social media channels and accounts
• Strong knowledge of social media strategy, community management, and industry trends
• Demonstrated ability to translate strategy into practical actions and activities
• Experience producing and writing content for social media and video-based projects
• Superb written and verbal communication skills, with a creative, strategic, and risk-aware mindset
• Strong time management and prioritisation skills
• Postgraduate qualification in marketing, advertising, communications or a related field, or equivalent experience
• Willingness to mentor peers and lead a Content & Media Coordinator

Why LifeFlight?

Meaningful Impact:
Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.

Collaboration & Support:
At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.

Salary Packaging Options:
As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.

At LifeFlight, we're committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply.

We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences, we would love to hear from you today.

Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment.

Applications will be reviewed as submitted and we will be conducting interviews throughout the process.

Applications close on Sunday, 28 September 2025.