Medical Receptionist

4 days ago

Brisbane, Queensland, Australia Aesthetic & Reconstructive Plastic Surgery Clinic Full time $70,000 - $120,000 per year
Medical Receptionist / Administration – Join a Boutique Plastic Surgery Team

Location: Brisbane | 3-4-day part-time considered

We're growing – and we're looking for a detail-driven, warm, and highly organised Medical Administrator to grow with us.

We work side-by-side with our specialist plastic surgeons to deliver care with empathy, integrity, and clinical excellence. Guided by Meliora—the pursuit of ever better care—we strive to create exceptional, patient-centred experiences delivered with compassion, precision, and professionalism.

What You'll Be Doing
  • Greeting patients and visitors in a friendly and professional manner
  • Scheduling and coordinating patient appointments, including follow-ups and scheduling surgery
  • Managing and maintaining patient records and files, ensuring documents are prepared and complete ahead of appointments or surgery
  • Accurate data entry with a high awareness of privacy and confidentiality
  • Assisting the team with preparation of estimates and correspondence
  • Processing consultation, medicare claims and minor procedure billing
  • Liaising with medical professionals and healthcare providers as needed
  • Supporting general administrative duties such as ordering supplies, preparing theatre and pre-operative packs, and assisting with clinical correspondence
  • Maintaining a welcoming and tidy clinic appearance
  • Supporting the day-to-day operations of the clinic by undertaking additional duties as directed by the Practice Manager
Who You Are
  • 2–3+ years of experience in a specialist surgical or private healthcare setting
  • Warm, clear communicator with strong written and verbal skills
  • Exceptionally organised and detail-oriented
  • Tech-savvy—comfortable using electronic medical records (Xestro ideally) and the Google Workspace platform
  • Professional, calm, and adaptable under pressure
  • Proactive, collaborative and solution-focused team player
  • You maintain a polished, professional appearance
  • Committed to creating an exceptional patient experience
  • Aligned with our MELIORA values—striving for ever better care
What We Offer

A kind, respectful, and professional team culture

Work that is purposeful and patient-centred

A part-time (3-4 days) – flexible to fit the right person

Ongoing development and regular team training

How To Apply:

If you are interested in this exciting opportunity, please apply by submitting your CV plus cover letter or video. Enquiries to

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