Onsite Operations Coordinator

Onsite Operations Coordinator (Sydney, Brisbane or Melbourne) - (QUE ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE

We are currently seeking an Onsite Operations Coordinator to join our fun and friendly Onsite Operations team on a permanent full-time basis, working 38 hours per week. This role is responsible for the coordination of various onsite services including, but not limited to: clinical personnel supply, health/medical assessments, drug and alcohol screening, health and wellbeing programs, injury prevention, and vaccinations; as well as supporting our office administrative functions to ensure a professional and efficient service is delivered to our clients. This role may be based at our Sydney, Brisbane or Melbourne office locations.

DUTIES

The responsibilities for this position include but are not limited to:

• Coordinate the on-site client services.
• Assist with client queries as required.
• Maintaining our enquiries mailbox and phone line.
• Preparing proposals and reports.
• Manage the relationships with internal and external stakeholders.
• Maintain stock and supplies to support service delivery
• Managing a casual pool of staff, including rostering and payroll activities
• General administration and customer service.

CANDIDATE REQUIREMENTS

The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills together with the following:

• Experience in program coordination from client enquiry through to service delivery and billing
• Proven experience within a customer-facing role
• Organised with strong attention to detail
• Strong computer skills including Database Management, Microsoft Word, Excel and PowerPoint
• Ability to work in a fast paced environment and multitask
• Availability to be part of the on call roster
• Experience working in the healthcare industry will be highly regarded
• Travel may be required on an occasional basis

WHY JOIN US?

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

HOW TO APPLY

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.

DIVERSITY, EQUITY AND INCLUSION

At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace.

We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at

Primary Location: AU-QLD-Brisbane CBD Job Posting: 27-Jun

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