Administration Officer

2 weeks ago


Moe, Victoria, Australia Stredders Group Pty Ltd Full time $45,000 - $65,000 per year

About Us

SPR Plumbing and Refrigeration is a locally owned and operated trade business providing high-quality services across Latrobe Valley and Gippsland.

Our on-site and office teams work closely together to ensure every job runs smoothly and our customers receive outstanding service from start to finish.

We're a friendly, supportive team that values reliability, initiative, and a positive attitude.


About the Role

As the first point of contact for our customers, you'll play a key role in representing our business professionally — both in person and over the phone.

You will work directly with our HVAC Operations Manager and Director.

Your day-to-day duties will include:

  • Greeting walk-in customers and handling phone and email enquiries
  • Scheduling jobs for the HVAC team and coordinating trade staff using our online systems
  • Preparing and sending quotes, invoices, and purchase orders
  • Liaising with suppliers, contractors, and customers to keep work on track
  • Maintaining accurate records and assisting with general office administration
  • Supporting management and the site team with administrative needs

About You

You're friendly, organised, and enjoy being the go-to person who keeps everything running smoothly. You're confident dealing with people from all walks of life — customers, suppliers, and trades alike.

Australian work rights are required for this position.

We'd love to hear from you if you have:

  • Previous experience in administration or customer service (trade or construction experience highly desirable)
  • A minimum of 2+ years of administration or customer service experience
  • Strong communication and people skills
  • Competence with Microsoft Office and job management/scheduling software
  • Intermediate level competence with Microsoft Office applications
  • High attention to detail and a proactive, can-do approach
  • A professional phone manner and ability to multitask in a busy environment

Why Join Us

  • Full-time, permanent role with a stable and growing company
  • Supportive, down-to-earth team culture
  • Variety every day — no two days are the same
  • Convenient office with on-site parking

Opportunities to grow and take on more responsibility over time.



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