Operations and Support Coordinator – AV, Australia

1 week ago

Greater Sydney Area, Australia Convergint Full time $104,000 - $130,878 per year

The Operations & Support Coordinator plays a critical role in supporting business operations, ensuring smooth delivery of processes across Support (SUP), Project Management Office (PMO) and Administration.

This role provides essential coordination, process management, and administrative support to keep workflows efficient and accurate, while also contributing to culture-building initiatives and graduate program support.

Job Responsibilities

  • Manage support quotes for events, power downs, and materials, ensuring accuracy and timeliness.
  • Process change forms and orders in NetSuite, maintaining compliance with PMO standards.
  • Oversee RMA processing and coordinate with the Support Desk to resolve issues efficiently.
  • Manage the PMO to SUP process, ensuring clear handovers and accountability.
  • Assist Project Managers with Estimates at Completion (EACs) to maintain project accuracy.
  • Coordinate and help deliver social activities that contribute to positive workplace culture.
  • Support the Intern and Graduate Program, assisting with administration, onboarding, and engagement initiatives
  • Performs other duties and responsibilities as requested or required.

Skills & Experience

  • Experience in operational support, quoting, invoicing, or order processing.
  • Competency in ERP/CRM systems (e.g., NetSuite or similar).
  • Ability to collaborate across functions (SUP, PMO, ADM, SLT) and manage competing priorities.
  • Strong organisational and administrative skills with proven attention to detail.
  • Clear written and verbal communication skills.

Desirable

  • Prior exposure to project management workflows or technical support environments.
  • Familiarity with RMA processes or service desk functions.
  • Experience supporting HR, social, or graduate program initiatives.

Ready to Take Your Career to the Next Level?
Click on the
Apply Now
button to join our vibrant Convergint team and help shape the future of security and workplace technology.

Please note that only shortlisted candidates will be contacted.

  • Onsite Av Technician Concierge

    1 week ago

    Sydney, New South Wales, Australia Pro Av Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation with branches in NSW, ACT, QLD, VIC, SA and WA. We design, integrate, support and maintain high quality Audio Visual and Unified Communication systems and solutions into corporate, government, education and defence sectors.We are seeking a skilled and personable (onsite) AV...

  • Nsw Onsite Av Service Technician

    1 week ago

    Sydney, New South Wales, Australia Pro Av Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation with branches in NSW, ACT, QLD, VIC, SA and WA. We design, integrate, support and maintain high quality Audio Visual and Unified Communication systems and solutions into corporate, government, education and defence sectors.We are seeking a skilled and personable (onsite) AV...

  • Av Support

    5 days ago

    Sydney, Australia CareCone Australia Full time

    Carecone is urgently scouting for an **AV Support Engineer** **Location**:Sydney, NSW **Employment Type**: Contractual/Full-Time Contract **Mandatory**: - Female Preferred. - Must have 5+ year’s experience. - As the resource will be supporting the c-suite, GMs, section managers, team leads, and other staff, we require a resource who is fluent and very...

  • Av Commissioning Technician

    1 week ago

    Sydney, New South Wales, Australia Pro Av Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation, based on the beautiful northern beaches of Sydney. We are a workplace where our people feel inspired, fulfilled and safe. We will provide you, our ideal AV Commissioning Technician with a welcoming group of people to work with. a competitive remuneration package, access to...

  • Av Service Technician

    1 week ago

    Sydney, New South Wales, Australia Pro Av Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation with branches in NSW, ACT, QLD, VIC, SA and WA. We design, integrate, support and maintain high quality Audio Visual and Unified Communication systems and solutions into corporate, government, education and defence sectors.**Key Responsibilities**:- Troubleshoot, diagnose,...

  • Ict Av Network Support Technician

    1 week ago

    Sydney, New South Wales, Australia Pro Av Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation. We are a workplace where our people feel inspired, fulfilled and safe. We will provide you, our ideal ICT Network Support Technician with a welcoming group of people to work with, a competitive remuneration package, a tool of trade vehicle, access to an employee assistance...

  • Casual Av Operator

    1 week ago

    Sydney, New South Wales, Australia Bankstown Sports Full time

    **Casual AV Operators Bankstown Sports**Bankstown Sports is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney's top five registered clubs, it boasts a membership of 110,000, employing over 500 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities...

  • Av Support

    1 week ago

    Sydney, Australia Carecone Full time

    You will be supporting the c-suite, GM’s, section managers, team leads, and other staff. - Fluent and very articulate in English and able to adapt communications styles according to the user. - We also require someone who has a service-oriented view and can identify support and knowledge gaps and suggest ways to improve the support services - Able to write...

  • Casual It/Av Support

    1 week ago

    Sydney, New South Wales, Australia Cliftons Venues Full time

    Imagine a role where every day is different, your skills constantly evolve, and where you are at the heart of creating remarkable experiencesAs a Casual Venue Support Technician team member, you'll be the face of delivering top-tier technical support and ensuring seamless event execution.You'll be interacting with a diverse range of people, from colleagues...

  • Casual It/Av Support

    7 days ago

    Sydney, New South Wales, Australia Cliftons Venues Full time

    Imagine a role where every day is different, your skills constantly evolve, and where you are at the heart of creating remarkable experiencesAs a Casual Venue Support Technician team member, you'll be the face of delivering top-tier technical support and ensuring seamless event execution.You'll be interacting with a diverse range of people, from colleagues...