Lending Regional Director

About the Role

As Lending Area Manager, you will lead a network of Mobile Bankers and/or Direct Bankers within our Retail Banking division.

Reporting to the Head of Lending, you will be responsible for driving lending portfolio and product growth by embedding best practices that enhance new business acquisition, customer retention, credit risk excellence, and operational efficiency.

You will coach, lead, and inspire your team to deliver on business growth targets, while uplifting lender capability and ensuring exceptional customer engagement across all channels.

You will execute the Bank's strategic priorities at a team level, ensuring alignment with department and channel goals. A key focus will be developing your team's skills in business development, relationship management, credit submissions, and customer engagement.

You'll collaborate closely with internal partners as well as build strong relationships with customers, community partners, referrers, and sponsorship representatives. Your leadership will be instrumental in fostering a high-performing, inclusive, and customer-centric team culture.

About you

You are an experienced sales leader with a proven track record in coaching teams to achieve growth targets in lending sales roles.

You bring expertise in business development, residential lending credit submissions (for both PAYG and Non-PAYG customers), and a deep understanding of the Australian retail lending landscape. You are commercially astute, proactive, and accountable, with strong financial acumen and the ability to manage a significant revenue portfolio.

Your leadership style is collaborative and inclusive—you build engaged teams, foster diverse perspectives, and drive a culture of continuous improvement. You excel at influencing and negotiating, championing change, and ensuring your team operates with the highest standards of compliance and risk management.

Above all, you are customer-oriented and passionate about developing your team's capability to deliver exceptional results and experiences.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Benefits

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement- Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community

How to Apply

To apply for this role at #boqgroup #retailbanking, follow the links or apply via our Careers Page.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Job Reference: BOQ05325