Copy of Despatch Coordinator

24 hours ago

Wetherill Park NSW, Australia Nick Scali Furniture Full time $60,000 - $90,000 per year

Company Description

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2024.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.

Job Description

  • Answering enquiries from customers and internal staff regarding delivery issues
  • Provide knowledgeable, courteous and helpful customer service to internal and external customers
  • Ensure customer satisfaction in every transaction; daily target of # of bookings are achieved
  • Trouble shoot, problem solve and offer the best possible solution to customer queries including complaints
  • Prepare and enter despatch information into the DISTRIB computer system with very high accuracy and in a timely manner
  • Coordinate and manage delivery jobs for drivers and provide administrative support within the process.
  • Radaro (Transport Management System) to be maintained daily.
  • Use Radaro to prepare and route runs for sub-contractors.
  • Report and log customer concerns or requirements to staff in other departments in an appropriate and timely manner to minimise customer dissatisfaction.
  • Ensure Time and Attendance is adhered within the company policies.
  • Ensure coordination of OHS across whole of work site and implementing safe work practices where necessary
  • Ensure escalated issues are dealt with in a timely manner.
  • Assist in managing Delivery teams / Carriers.
  • Despatch administration tasks to be completed daily.
  • Any task directed by Despatch Supervisor.
  • Assist both dispatch and service departments if and when required as directed by the National Despatch Operations Manager

Qualifications

Previous Despatch experience, preferred but not essential.

Only those with full working rights in Australia need apply.

Additional Information

Why Work for Nick Scali?

  • Job security at a publicly listed company trading for over 60 years and continuing to grow
  • Competitive salary
  • Continuous training and career development opportunities
  • A supportive team environment that values innovation and improvement
  • Free onsite parking down a private driveway
  • Close to M7 motorway

  • Despatch Coordinator

    24 hours ago

    Wetherill Park NSW , Australia Nick Scali Full time $60,000 - $120,000 per year

    Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia...

  • Despatch Coordinator

    1 week ago

    Wetherill Park, Australia Nick Scali Furniture Full time

    Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50+ stores across Australia and New Zealand, we are continuing to grow with new stores opening this year. We are seeking a Despatch Coordinator to join our team in Wetherill Park on a...

  • Despatch & Transport Supervisor

    5 days ago

    Wetherill Park NSW, Australia Cross Check Australasia Pty Ltd Full time $80,000 - $90,000 per year

    An exciting opportunity exists for an experienced Despatch & Transport Supervisor to lead and coordinate transport and despatch operations for a leading national manufacturer.You'll oversee the day-to-day scheduling of deliveries across Sydney, regional NSW and interstate locations, ensuring on-time, in-full performance and exceptional customer service. The...

  • Despatch Coordinator

    1 day ago

    Wetherill Park, New South Wales, Australia Nick Scali Limited Full time $50,000 - $80,000 per year

    As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with...

  • Despatch Administrator

    3 days ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    **Despatch Administrator - NSW (Parental Leave Contract)** **Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with five state of the art facilities worldwide, our product & passion for providing total customer solutions is second to none.** **The...

  • Warehouse & Despatch Coordinator

    2 weeks ago

    Condell Park, Australia Johnston Packaging Pty Ltd Full time

    **Role and Responsibilities** - Arrange and implement daily freight plan. - Manage local truck schedules. - Check and receive incoming goods - Arrange and organise raw material and finished goods in warehouse - Assign tasks and work orders to warehouse staff. - Manage warehouse inventory and maintains database. Complete regular stocktakes. - Coordinate and...

  • Despatch Coordinator

    2 weeks ago

    Carole Park, Australia Supply Chain and Distribution - InfraBuild Full time

    **About the role**: As our Despatch Coordinator, you will demonstrate experience in despatch planning, scheduling and prioritisation. You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards. Your responsibilities will include: - Despatching of...

  • Despatch Supervisor

    1 week ago

    Chester Hill NSW, Australia Rashays Full time $49,900 - $79,900 per year

    Despatch Supervisor / Manager – Full TimeWe are looking for an experienced Despatch Supervisor or Manager to join our dynamic team and play a key role in keeping our logistics operations running smoothly and efficiently.Location: Chester HillStart Time: 4:00 AM (some weekend work may be required occasionally)Employment Type: Full TimeReporting to: General...

  • Despatch Coordinator/storeperson

    1 week ago

    Royal Park, Australia DuluxGroup Full time

    Full training and ongoing support provided - Rewarding & challenging environment that changes everyday - Fantastic career progression opportunities **Our Company** B&D Group, proudly part of the DuluxGroup, are the market leader in garage door solutions and technology. Since 1956, B&D has been keeping homes and families safe while manufacturing over 5...

  • Load Planner

    2 weeks ago

    Wetherill Park, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...