Despatch Coordinator

2 days ago

Wetherill Park New South Wales, Australia Nick Scali Limited Full time $50,000 - $80,000 per year

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2024.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.

Job Description

  • Answering enquiries from customers and internal staff regarding delivery issues
  • Provide knowledgeable, courteous and helpful customer service to internal and external customers
  • Ensure customer satisfaction in every transaction; daily target of # of bookings are achieved
  • Trouble shoot, problem solve and offer the best possible solution to customer queries including complaints
  • Prepare and enter despatch information into the DISTRIB computer system with very high accuracy and in a timely manner
  • Coordinate and manage delivery jobs for drivers and provide administrative support within the process.
  • Radaro (Transport Management System) to be maintained daily.
  • Use Radaro to prepare and route runs for sub-contractors.
  • Report and log customer concerns or requirements to staff in other departments in an appropriate and timely manner to minimise customer dissatisfaction.
  • Ensure Time and Attendance is adhered within the company policies.
  • Ensure coordination of OHS across whole of work site and implementing safe work practices where necessary
  • Ensure escalated issues are dealt with in a timely manner.
  • Assist in managing Delivery teams / Carriers.
  • Despatch administration tasks to be completed daily.
  • Any task directed by Despatch Supervisor.
  • Assist both dispatch and service departments if and when required as directed by the National Despatch Operations Manager

Qualifications
Previous Despatch experience, preferred but not essential.

Only those with full working rights in Australia need apply.

Additional Information
Why Work for Nick Scali?

  • Job security at a publicly listed company trading for over 60 years and continuing to grow
  • Competitive salary
  • Continuous training and career development opportunities
  • A supportive team environment that values innovation and improvement
  • Free onsite parking down a private driveway
  • Close to M7 motorway

  • Copy of Despatch Coordinator

    2 days ago

    Wetherill Park, Australia Nick Scali Full time

    **Company Description** As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across...

  • Despatch Coordinator

    1 week ago

    Wetherill Park, Australia Nick Scali Furniture Full time

    Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50+ stores across Australia and New Zealand, we are continuing to grow with new stores opening this year. We are seeking a Despatch Coordinator to join our team in Wetherill Park on a...

  • Copy of Despatch Coordinator

    2 days ago

    Wetherill Park NSW, Australia Nick Scali Furniture Full time $60,000 - $90,000 per year

    Company DescriptionAs market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and...

  • Dispatch Customer Service Officer

    15 hours ago

    Wetherill Park, Australia HR Ambassador Full time

    Job description Our client is a leader in the **furniture industry** and is looking for an experienced **Despatch coordinator **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and...

  • Equipment Coordinator

    15 hours ago

    Clovelly Park, Australia Humanology Full time

    Perm full-time or part-time (30 hrs pw) applicants considered - school hour flexibility! - Located in a new, purpose-built office space in Tonsley - Rewarding career - making a positive difference to the community Utilise your excellent customer service and administration skills by running the Link Assistive Equipment Trial Service! Link Assistive is a...

  • Warehouse Storeperson

    2 weeks ago

    Clayton South, Australia Leader Computers Full time

    **Job description** Are you an experienced and reliable Warehouse / Despatch / Pick and Pack Coordinator looking for a new challenge? Join our dynamic team at Leader Systems and play a pivotal role in our bustling warehouse. We pride ourselves on delivering top-notch products to our customers, and we need someone who can ensure seamless coordination and...

  • Warehouse Storeperson

    2 weeks ago

    Clayton South, Australia Leader Computers Full time

    **Job description** Are you an experienced and reliable Warehouse / Despatch / Pick and Pack Coordinator looking for a new challenge? Join our dynamic team at Leader Systems and play a pivotal role in our bustling warehouse. We pride ourselves on delivering top-notch products to our customers, and we need someone who can ensure seamless coordination and...

  • Despatch Supervisor

    6 days ago

    Oakleigh South, Australia Safety Glass PL Full time

    Supervise and coordinate the delivery of glass products in full on time. - Plan routes and schedule drivers, vehicles, deliveries, and pick-ups based on driver, company, and customer information. - Adjust staffing levels and hours to make sure workload is running efficiently. - Identify measures to improve delivery methods, driver performance, quality of...

  • Warehouse Storeperson

    2 weeks ago

    Clayton South, Australia Leader Computers Full time

    **Job description** Are you an experienced and reliable Warehouse / Despatch / Pick and Pack Coordinator looking for a new challenge? Join our dynamic team at Leader Systems and play a pivotal role in our bustling warehouse. We pride ourselves on delivering top-notch products to our customers, and we need someone who can ensure seamless coordination and...

  • Inventory Coordinator

    2 days ago

    Clayton South VIC, Australia BlueScope Full time $60,000 - $90,000 per year

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...