Receptionist / Customer Experience Consultant

1 week ago

Melbourne, Victoria, Australia Range Physio Full time $45,000 - $65,000 per year

Position Summary

Fantastic opportunity for a receptionist who is passionate about delivering an outstanding client experience.

About Range Physio

Range Physio was founded in Northcote in 2012 by a team of physiotherapists passionate about moving and feeling better. We have since built a reputation for exceptional service and consistently delivering high quality clinical outcomes for our clients. In 2020 we expanded our footprint further to the growing Northern hub of Preston, with a vision to combine Pilates, Physio and Strength and Conditioning under one roof.

About the position

We are recruiting for a receptionist to join our team on a Part Time OR casual basis at Range Physio across our Preston and Northcote locations.

Your roster will include shifts between the hours of 7.30am-8pm Monday to Friday and 8am-2pm on Saturdays. This role encompasses a range of office and administrative duties.

Our ideal candidate is someone who enjoys working with people in a team setting, is passionate about outstanding service delivery and wants to play their part in obtaining the best possible outcomes for every client. You will align with our core values at Range Physio – Quality, Connection, Betterment and Enjoyment.

To be considered for this opportunity please drop you CV in person to either Range Physio Preston (489 High Street, Preston 3072 VIC) OR Range Physio Northcote (48 High Street, Northcote 3070 VIC).

Tasks and responsibilities

  • Provide excellent service to ensure every client has an outstanding experience during every visit
  • Build relationships with clients and referrers
  • Diary management including scheduling physiotherapy, myotherapy and podiatry bookings
  • Provide administrative support to clinical staff
  • Reconcile cash EFTPOS and HICAPS
  • Ensure that the practice is presented in its best light, with ambiance, cleanliness and a warm and inviting feel
  • Make certain that the practice (waiting room, consult rooms, gym, staff room, etc) is clean, tidy and safe
  • Contribute to marketing activities, including the online presence of our practice, ensuring that we maintain clear and responsive two-way communication with all clients on these platforms

Qualifications and experience

  • A passion to assist clients achieve their goals to move and feel better
  • Outstanding communication skills both in person and over with phone and with a variety of different people and personalities
  • Experience in medical or allied health administration is highly regarded, but not essential
  • Ability to quickly learn new software packages
  • Ability to maintain a positive and energetic vibe amongst our team and with clients whilst simultaneously managing day-to-day tasks

Benefits

  • Flexible working hours
  • Be part of an energetic, positive and professional team with a passion for health
  • Close to local eateries and public transport
  • Opportunity to help lead our growing marketing activities

To be considered for this opportunity please drop you CV in person to either Range Physio Preston (489 High Street, Preston 3072 VIC) OR Range Physio Northcote (48 High Street, Northcote 3070 VIC).

  • Customer Experience Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Paywise Full time

    OverviewJoin to apply for the Customer Experience Consultant role at Paywise.We are seeking a Night Shift Customer Experience Consultant who will be the initial point of contact for clients utilising our salary packaging and novated leasing services. In this role, you will provide high-quality service and assist customers as they navigate our range of...

  • Customer Experience Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Paywise Full time

    OverviewJoin to apply for the Customer Experience Consultant role at Paywise.We are seeking a Night Shift Customer Experience Consultant who will be the initial point of contact for clients utilising our salary packaging and novated leasing services. In this role, you will provide high-quality service and assist customers as they navigate our range of...

  • Customer Experience Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Paywise Full time $60,000 - $80,000 per year

    CUSTOMER EXPERIENCE CONSULTANT – NIGHT SHIFTAbout UsPaywise is undergoing significant growth, presenting an outstanding opportunity to join our organisation at an exciting stage.As a Night Shift Customer Experience Consultant, you will serve as the initial point of contact for clients utilising our salary packaging and novated leasing services. In this...

  • Customer Experience Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Paywise Full time

    OverviewCUSTOMER EXPERIENCE CONSULTANT – NIGHT SHIFTPaywise is seeking a Night Shift Customer Experience Consultant to be the initial point of contact for clients utilising our salary packaging and novated leasing services. In this role you will provide high-quality service and help customers navigate our range of benefit offerings. The Customer Experience...

  • Customer Service Receptionist

    3 days ago

    Melbourne, Victoria, Australia European Electronics Pty Ltd Full time $45,000 - $60,000 per year

    About UsAs one of Melbourne's most prestigious TV repair companies, we've been servicing the greater Melbourne community for over 38 years. We are the repairers of several international manufacturers of quality products.About youWe are seeking an enthusiastic candidate for a full-time role as Customer Service Receptionist. Based in Moorabbin, this is a...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia AB Group Pty Ltd Full time $45,000 - $60,000 per year

    About the role We are seeking a friendly and highly professional Receptionist to join our growing team at AB Group Pty Ltd in Epping, Victoria. This full-time role will be the first point of contact for our valued clients and visitors, providing exceptional customer service and administrative support.What you'll be doingGreeting and welcoming all visitors...

  • Receptionist

    4 weeks ago

    Melbourne, Victoria, Australia Michael Page Full time

    OverviewJoin to apply for the Receptionist role at Michael PageOur client is a well-established retailer known for offering quality products and services. They value efficiency and professionalism in their day-to-day operations.ResponsibilitiesWelcome and assist visitors and customers with a friendly and professional demeanour.Manage incoming calls, emails,...

  • Receptionist

    4 weeks ago

    Melbourne, Victoria, Australia Michael Page Full time

    OverviewJoin to apply for the Receptionist role at Michael PageOur client is a well-established retailer known for offering quality products and services. They value efficiency and professionalism in their day-to-day operations.ResponsibilitiesWelcome and assist visitors and customers with a friendly and professional demeanour.Manage incoming calls, emails,...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia Forge Group Australia Full time $45,000 - $60,000 per year

    About the role Forge Real Estate is seeking a skilled and personable Receptionist to join our dynamic team in our Melbourne CBD office. This full-time role will be responsible for providing exceptional customer service and administrative support to ensure the smooth running of our busy front-of-house operations.What you'll be doingGreeting and welcoming all...

  • Receptionist

    4 weeks ago

    Melbourne, Victoria, Australia First Class Legal Full time

    First Class Legal (FCL) continues to grow and is now recruiting for an experienced Receptionist to join our Melbourne CBD office. FCL is one of Victoria's largest and most respected conveyancing legal practices.Established over 12 years ago the business has grown rapidly to have offices in Melbourne, Queensland and Sydney. FCL is a leader in its field...