Facility Administrator

• Fixed term Contract, 22.8 hours per week
• $83,714 per annum (pro rata) plus superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

This position is responsible in providing high level facility administration, ensuring that the day-to-day operation of the Artrise, Council's new dedicated art centre, is undertaken and delivered.

What you'll be doing:

• Oversee the day-to-day operations of Artrise, ensuring the facility is safe, clean, and welcoming.
• Function as a dedicated liaison for anchor user licensees, theatre, artists studio and recording studio hirers
• Administer bookings for meeting rooms and workshop areas using Council systems.
• Coordinate maintenance and cleaning services, reporting issues promptly and ensuring timely resolution.
• Provide on-site support for events, including assisting with bump in and bump out of exhibitions, performances, and workshops.
• Liaise with artists, performers, and hirers to ensure technical and spatial requirements are met.
• Support the delivery of creative workshops and programs where required, including logistics and setup.
• Act as the first point of contact for enquiries, bookings and general information about the facility.
• Deliver high-quality customer service to tenants, casual hirers, artists, and community members.
• Work independently and collaboratively within a small team, contributing to a positive and productive work environment.

The skills and experience you'll bring to the role:

• Relevant qualification and/or substantial experience in facility administration, arts or community venue management, or customer service within the local government or community sector.
• Demonstrated high level administrative/reception and customer service skills.
• Experience using facility booking systems (e.g., Bookable) and other Council platforms (e.g., One Council, OpenCities, TRIM).
• Demonstrated experience supporting community development initiatives and working with diverse community groups, artists, and performers.
• Strong verbal and written communication skills, with the ability to engage effectively with a broad range of stakeholders including artists, tenants, hirers, and community members.
• Ability to work independently and as part of a team, manage competing priorities, and meet deadlines.

Why Hume City Council?

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:

We're better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We're in it together: At Hume, everyone matters. We welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

Position Description