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Camp Manager – Live-in Role
2 weeks ago
Coolendel Camp is seeking a dynamic individual to manage one of NSW's most unique ecotourism destinations on a 7 days on / 7 days off roster.
About CoolendelNestled on 130 acres of pristine bushland and wrapped by 3km of the Shoalhaven River, Coolendel is a much-loved camping and nature retreat just 3 hours south of Sydney and 30 minutes west of Nowra.
We welcome families, school groups, and festivals with 10 spacious camping areas, cabins, and glamping tents. Guests swim in the river, kayak, fish, hike, and relax by the campfire while wombats wander by. Our facilities include hot showers, clean amenities, rubbish disposal and a well-stocked camp shop.
This is an opportunity to lead a thriving ecotourism business while living in a breathtaking riverside location.
The Role
As Camp Manager, your role will be diverse and hands-on. Key responsibilities include:
- Managing bookings (phone, email, online, and face-to-face)
- Guest check-in, safety briefings & delivering excellent customer service
- Retail sales in the camp shop
- Supervising and training staff for housekeeping, amenities, and groundskeeping
- Coordinating external trades for maintenance & repairs
- Daily reporting to the owners on operations and business goals
- Managing stock orders and supplier relationships
- Monitoring property utilities (water, power, gas, etc.)
- Problem solving and resolving guest issues with professionalism
What We're Looking For
We're seeking someone who is:
- Experienced in tourism or hospitality management (qualification preferred)
- Skilled in small-team leadership and emotionally intelligent in management style
- Proactive, detail-oriented, and disciplined with reporting protocols
- Passionate about customer service and business outcomes
- Reliable, hands-on, and motivated to make the role their own
The Ideal Manager Will Be:
- Positive, professional, fun and approachable
- A genuine hospitality professional with a love for the outdoors
- Flexible and committed, especially during seasonal busy periods
- Honest, loyal, and invested in the long-term growth of the business
Lifestyle & Benefits
- 7 days on / 7 days off roster – enjoy balance between work and personal life
- Onsite accommodation provided – furnished, with power, water, WiFi and utilities included
- Minimum 1-year commitment with opportunities to grow with the business
- Live in a beautiful, remote riverside location where your workplace is also your backyard
Structure of the Role
- Roster: 7 consecutive days onsite followed by 7 consecutive days off
- Onsite accommodation provided during working week
- Must be available to work through seasonal holidays and peak periods
- Owners remain involved in finance, risk, marketing and governance, while you focus on daily operations, safety, and customer experience
