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EOI - Park Manager

2 weeks ago

Lake Illawarra, New South Wales, Australia Eureka Group Holdings Full time $104,000 - $130,878 per year

Park Manager (Tourism & Residential Living)

Beautiful waterfront location | Cabins, powered & non-powered sites | 20-minute drive from Nowra

Eureka Villages is currently seeking a passionate and dedicated Park Managers who are ready to create a place where residents truly feel they belong. This is a rewarding opportunity for individuals with strong experience in operations, administration, and people management across the residential or tourism sectors.

About Eureka

Eureka Group Holdings (Eureka Villages) is an ASX-listed company focused on providing affordable, independent living communities for both seniors and all-age residents across Australia. With over 50 villages and 2,800+ units under management, we're committed to delivering safe, connected, and welcoming communities that feel like home.

We're driven by our values, we're Compassionate, We Have Fun, Community Is at Our Core, and We're Motivated by Better, which guides our shared purpose: to reimagine seniors and all-age rental living.

About the Role

We're seeking an experienced and passionate Park Manager to lead operations at one of our most picturesque bayside sites. Located on the water's edge, this relaxed community features a mix of holidaymakers and long-term residents, with cabins, powered, and unpowered sites.

This role is ideal for someone who enjoys the challenge of a dynamic crossover between tourism and residential living, balancing the delivery of exceptional guest service for short-term stays, while fostering relationships and a sense of community with permanent residents.

Key responsibilities include:

  • Ensuring smooth and efficient daily operations across the park
  • Overseeing bookings, coordinating guest check-ins and check-outs, and ensuring a high level of customer satisfaction for short-term stays
  • Managing occupancy levels across both short-stay and long-term accommodation
  • Overseeing all property management requirements, including leasing, rental payments, inspections, entry and exit reports, and coordinating maintenance and repairs
  • Supervising staff and promoting a positive, inclusive team culture
  • Maintaining compliance with all policies, safety standards, and regulatory frameworks
  • Actively connecting with residents and guests, building a welcoming community atmosphere
  • Organising community activities and events that encourage connection and participation
  • Supporting a safe, inclusive, and vibrant environment for all guests and residents

About You

You're a confident leader with experience in both tourist park operations and independent living communities. You deliver excellent service to guests and build strong, respectful relationships with residents.

Your leadership style is fair, empathetic, and professional, you're approachable and supportive, while maintaining clear boundaries and consistency.

You foster a welcoming, inclusive environment for guests and residents of all ages, and thrive in dynamic settings where service, operations, and community all come together.

You'll bring:

  • Proven experience in managing independent living communities, caravan parks, or other short-term/long-term accommodation management
  • Experience using RMS or similar reservation and booking systems
  • A genuine passion for building community through resident engagement and meaningful day-to-day connection
  • Strong communication and problem-solving skills, with a track record of managing relationships with residents, stakeholders, and authorities
  • Well-developed financial management capabilities, including budgeting, forecasting, and resource planning
  • Experience leading and supporting staff, with a focus on team development and fostering a positive, inclusive workplace culture
  • A commitment to a "Safety and People First" approach in every aspect of your work
  • Willingness to obtain a real estate licence to support leasing and property compliance
  • Ability to meet all pre-employment requirements, including National Police Check, reference checks, and current First Aid certification

Why Join Eureka?

  • A positive, collaborative workplace where they can lead effectively and develop strong relationships with staff and residents.
  • Access to ongoing training, and opportunities for career advancement.
  • Flexibility and reasonable hours maintaining personal well-being.
  • The ability to make a meaningful difference in the community by improving residents' quality of life and the overall success of the village.

We celebrate equity, diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds, identities, and experiences, and believe that diverse perspectives drive innovation and success.

Please note: we are not accepting recruitment agency resumes.