Workplace Facilities Coordinator

2 weeks ago

Melbourne, Victoria, Australia Williams Lea Australia Pty Ltd. Full time $60,000 - $80,000 per year

Williams Lea is a leading global provider of skilled support services to financial, legal, and professional services firms. We have an exciting opportunity for a motivated Workplace Facilities Coordinator to join one of our premium clients in the Melbourne CBD.

About the role:
The role will see you working in a busy environment with a strong focus on Facilities in a client-facing role. No two days are the same with a variety of tasks.

Some of the key responsibilities include, but are not limited to:

  • Customer Service Excellence: high standards of customer service to meet the needs of a large, diverse workforce.

  • Support both hard services (e.g., building maintenance, Fire & HVAC systems) and soft services (e.g., cleaning, security, plants & waste) to ensure efficient operations and maintain building compliance.

  • Build and maintain strong relationships with internal stakeholders, external vendors, and service providers

  • Supporting your manager with ensuring planned and reactive maintenance is organised, tracked, and completed through to invoice

  • Complete tasks using an inhouse ticket system

  • Logging tasks and jobs through a base building portal and BMS portal.

  • Other admin tasks include WHS audits

  • Being a First Aid Officer or Trained Emergency Warden

  • Assisting in workplace setup and ensuring the workplace runs smoothly

  • Changing lights & other light duties such as tightening screws and fixing small repairs

About you:
Ideally, you will have experience working in a professional office environment in a facilities role.

To be a successful candidate for this role you will possess:

  • Excellent customer service skills

  • Proven ability to work in a small team with a positive and friendly manner

  • High level of attention to detail

  • Effective time management and organisational skills

  • Effective communication skills; both written and verbal

  • Have a "can do" and "will do" attitude

  • Excellent problem-solving skills

  • Above average computer skills, including Microsoft Application experience

  • Customer service or administration background highly desirable

Training and support will be provided to the successful candidate.

If this sounds like the type of challenge you've been waiting for, please click "Apply Now" ensure you attach your resume and cover letter outlining why you stand out from the rest.

Note: Only successful applicants will be contacted.

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