Current jobs related to Customer Services Coordinator - Melbourne, Victoria - Connective Broker Services
-
Aged Care Service Manager
2 weeks ago
Melbourne, Victoria, Australia beBeeCare Coordinator Full time $60,000 - $80,000Key Responsibilities:This role requires the management of in-home care services, ensuring high-quality care is delivered to clients while maintaining compliance with relevant laws and professional standards.The ideal candidate will have a Certificate III in Aged Care or higher qualification and possess knowledge of the aged care industry and community...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000**Job Title:** Customer Service CoordinatorWe are seeking a highly skilled and experienced customer service professional to join our team. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Customer Support: Provide timely and effective technical support to customers via...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $66,981 - $89,971Job DescriptionThis pay rate includes a casual loading component.We are seeking an Assistant Service Coordinator to join our team. In this role, you will play a crucial part in coordinating interactions between clients, contractors, and staff to ensure exceptional service delivery.The successful candidate will support the Service Supervisor, Account...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia beBeeService Full time $65,000Job Title: Customer Service CoordinatorWe are seeking a highly skilled and organized Customer Service Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service, coordinating logistics, and working closely with our Transport and Logistics team.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Coordinator
1 week ago
Melbourne, Victoria, Australia beBeeCoordinatormanager Full time $67,560 - $80,600**Job Role:**The Customer Service Coordinator plays a crucial role in delivering exceptional customer experiences by coordinating translation and interpreting services.Coordinate and communicate all interpreter bookings for patients, families, and carers using online internal and external booking systems.Collect and report on required data on a daily,...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia William Adams Full timeWilliam Adams Cat Rental StoreTM operation began business in Victoria and Tasmania in 2000. We rent Caterpillar products to the construction, mining, quarrying, agricultural, and marine markets. We have developed our successful business on the back of quality equipment, convenient locations and a solution based capability second to none.We are now on the...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia beBeeService Full time $52,000 - $68,000Customer Service Coordinator Opportunity\We are seeking a highly skilled and organized Customer Service Coordinator to join our team. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional customer experiences.\Responsibilities:\\Greets customers in a warm and professional manner\Schedules service...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia Jivaro Full timeOur specialised apparel wholesaler client is looking for a Customer Service Coordinator to join their team. This role requires someone who is system savvy and has a strong customer focus.Join a leading Australian-owned heritage brand that partners with some of the country's largest resellers and independent retailers. We're seeking a highly organised and...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia Conquest Personnel Pty Ltd Full time**Kick-start YOUR career**A fantastic long-term opportunity to join a **well-known company in the window furnishings industry** in a broad customer service coordinator role**The Benefits**:- Look to move into a **hybrid style role** once you have established yourself and feel comfortable in the position- **Broad role** - be exposed to many different duties...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia Jivaro Full time $104,000 - $130,878 per yearOur specialised apparel wholesaler client is looking for a Customer Service Coordinator to join their team. This role requires someone who is system savvy and has a strong customer focus. Join a leading Australian-owned heritage brand that partners with some of the country's largest resellers and independent retailers. We're seeking a highly organised and...
Customer Services Coordinator
2 weeks ago
The Business
Connective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. Our customers are mortgage and asset finance brokers, and we are driven to be the business partner they can't imagine doing business without. With a strong and vibrant culture, we are the employer of choice for exceptional and dynamic professionals.
The Role
The primary focus of the Member Support Officer is to support Connective brokers to confidently self-manage their use of Accelerator products, including Digital Marketing Hub - our email marketing platform for our brokers, Connective Property Tools - a property data and reports tool and websites. This role will work closely with the Product Operations Manager - Accelerators to support brokers with guidance, resources, and training to ensure they are able to independently navigate and utilise the platforms. The role will also work with other team members to maintain accessible self-service tools, FAQs, and training resources.
Other responsibilities will include:
- Providing support for new Digital Marketing Hub subscribers including a welcome call, onboarding to new users, refresher training and providing regular support.
- Liaising closely with the wider Marketing team to support Digital Marketing Hub acquisition and other ad-hoc campaigns.
- Ensuring resources are regularly reviewed to ensure clarity for broker onboarding/ training.
- Supporting the Product Operations Manager - Accelerators in executing the retention strategy.
- Supporting and organising training and education workshops to current and prospective subscribers.
- Completing call backs and broker requests within 24 hours.
The Person
Your exceptional attention to detail and dynamic & enthusiastic approach will be a memorable stand out in our customers' experience with Connective. Your ability to self-manage, collaborate with various stakeholders will see you succeed in this role.
You will also possess:
- Proactive communication skills.
- Excellent interpersonal and written communication skills.
- An ability to manage multiple tasks and manage time accordingly.
- Excellent Problem-solving skills.
- Experience in a customer support role.
- Experience with CRM (ideally MS Dynamics or similar).
The Benefits
As a valued part of the Connective team, you will be rewarded with:
- a strong and supportive team culture.
- a wide range of benefits intended to support and reward you.
- progressive leave policies including birthday leave.
To Apply
To apply, please click on the 'Quick apply' link.
All applications will be handled with strict confidentiality. For further information, please visit
