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E-commerce Operations Coordinator | Hybrid/Sydney | 100-120k + Super

2 weeks ago

Sydney, New South Wales, Australia Big Wave Digital Full time $90,000 - $120,000 per year

Are you ready to step into a role where data meets action and operations meet growth? This is your chance to be the engine room of a fast-scaling digital business, ensuring that every product, promotion, and performance metric is perfectly aligned to deliver results.

Why This Role Matters

As the E-commerce Operations Coordinator, you'll sit at the centre of digital growth—connecting supply chain, marketing, and digital channels. Your work will directly influence sales, customer satisfaction, and operational excellence. From inventory insights to performance reporting, you'll be the one ensuring everything runs like clockwork.

What You'll Be Doing

  • Keep things moving
    : Monitor stock levels across websites and marketplaces, flagging and fixing potential fulfillment risks before they impact sales.
  • Own the numbers
    : Deliver daily, weekly, and quarterly performance reports covering sales, inventory, advertising results, and promotional events.
  • Problem-solve with impact
    : Collaborate with channel managers, marketing, and supply chain to resolve issues quickly and keep campaigns on track.
  • Level up operations
    : Research, test, and implement smarter tools and systems that make e-commerce workflows more efficient and effective.

About You

  • Analytical, proactive, and organised—you thrive on using data to spot risks and opportunities.
  • Experienced in e-commerce operations, logistics, or data analysis (3+ years).
  • Hands-on with Amazon, Shopify, and digital performance reporting.
  • Comfortable identifying inefficiencies and rolling out solutions that make a measurable difference.
  • A strong communicator who can collaborate across teams and keep multiple moving parts aligned.

What's On Offer

  • A role that blends
    data, operations, and digital growth
    in a high-energy environment.
  • The opportunity to make an immediate impact on both sales and operational excellence.
  • The chance to grow alongside a business that's scaling fast and values innovation.