NDIS Level 3 Specialist Support Coordinator

3 days ago

Epping VIC, Australia e-7064-412f-9962-fc2d4f746675 Full time $90,000 - $102,031 per year

Immunity Care is a registered NDIS provider with a focus on quality, compliance and innovation. We are seeking an experienced Level 3 Support Coordinator to join our team. This newly created role offers the opportunity to establish and grow Support Coordination services within our organisation.

The Role

You will be responsible for developing and managing your own caseload while establishing strong referral networks and maintaining exceptional standards of service delivery. As the service expands, this position will progress into a leadership role, where you will oversee, mentor, and support a team of Level 2 and Level 3 Support Coordinators.

Key Responsibilities

  • Deliver specialist Level 3 Support Coordination to participants with complex needs.
  • Build, manage, and maintain your own participant caseload.
  • Develop and implement individualised service plans that address barriers and enhance participant outcomes.
  • Establish and strengthen referral pathways with stakeholders, community services, and providers.
  • Monitor participant budgets, prepare high-quality reports, and ensure full compliance with the NDIS Practice Standards and the NDIS Code of Conduct.
  • Contribute to service planning, quality improvement initiatives, and organisational innovation.
  • Transition into a team leadership role as demand increases, including recruitment, supervision, and mentoring of additional Support Coordinators.

About You

  • Tertiary qualification in psychology, occupational therapy, social work, allied health, developmental or health science.
  • Registration with a relevant professional body (e.g., AHPRA, AASW).
  • Minimum two years' experience delivering Level 3 Support Coordination or similar services for people with complex needs.
  • Strong understanding of the NDIS, service systems, and compliance requirements.
  • Demonstrated ability to build caseloads and establish effective referral pathways.
  • High-level interpersonal, negotiation, advocacy, and communication skills.
  • Excellent organisational skills, with the ability to manage competing priorities.
  • Current Working With Children Check, National Police Check, NDIS Worker Screening, and a valid Australian driver's licence.

Pay & Classification

  • SCHADS Level 4.2–4.3 (Full Time): $45–$50 per hour (approximately $90,000 p.a. + super).
  • SCHADS Level 5.1+ (Leadership): $51–$55 per hour (approximately $98,000–$105,000 p.a. + super) once leadership responsibilities commence.

Job Type: Full-time

Pay: $90,000.00 – $102,031.95 per year

Work Location: Hybrid remote in Epping VIC 3076

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